"Everything was good except for the mattresses. The mattress could be thicker for some of us fluffy folks. Plus be a little bit more clearer on your listing about the pet policy"

"Excellent customer service at the front desk. Helped me solve an issue and went above and beyond their duties to accommodate my situation. "

"Friendly staff and convenient location to stores around Waterloo."

"Context, (im in crutches, use motel 6 frequently, rarely ever have problems).. Entrance and hallways smelt of fried fish, the bedroom floor was not swept, the bathroom floor was slightly flooded and when we requested for it to be cleaned, they couldnt clean it, so we requested extra towels and the worker stated he couldn't give us extra towels. He offered a room upstairs, I can not walk upstairs. So we left. Would've been nice to get a refund being that we stayed a max of 35 minutes. The...

"The hotel is old, but the room was clean and functional. The bathroom for the room we were in had a toilet that was very low which is difficult for older people, but there are accommodation rooms. Some of the staff are very nice, one not at all. Overall, it is cost effective and fine for short stays as long as you're ok with a basic room. "