"There is no pool (though AI said there was). Vending machines did not work BUT they were removed during our stay and being replaced (soon) with a new one. Breakfast was good but would love to see waffle machine to be added to it. Loved yogurt machine if I would not have to click on dispensing button all the time (each click makes the machine work for a sec only). I did not mind the beds like other guests in their reviews. The rooms supposed to be cleaned ones every 3 days but from day 3 to our...

"This is an overpriced two star hotel that is extremely dated. Linens and towels and toilet paper the cheapest and poorest quality. Would never stay here again Not what I expect from best western chain"

"Nice stay. Staff friendly and helpful."

"Customer service was disgraceful and they would not allow early check in. I have stayed at many hotels that allow for early check in, but not here. I arrived at approximately 2:45pm and I was told I could not check in until after 3:00pm and the hotel was not busy. The front desk representative made every interaction seem like a bother and she was annoyed with her work. Definitely not a hotel I would choose again, if these are the kind of staff and accommodations available."

"The hotel was very nice with all you would expect. Clean, tidy, good wifi, freeview TV, fridge, air con / heating. I couldn't find fault. However the receptionist was a dreadful human being. (Mon 9th Jun just after 15:00 hrs) She was surly, sharp, rude and just not interested. Sniffing loudy and repeatedly when you spoke - despite tissues being right there on a office desk. She then stated she had 'something else urget to do right now.' Blanked me and walked off to start typing on the...