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"Staff was very rude and did not have a sense of urgency when there was what seemed to be a bed bug on one of the pillows. Maintenance man accused my guests and I of bringing the bed bug on property. Staff continued to walked in our room with out knocking knowing my guests and I were packing our belongings to leave the property,"

"We had a great experience for the most part -- check in was easy, the hotel was clean, the staff -- especially the bartenders -- were fantastic. This hotel had one of the most comfortable beds I have ever slept in and the towels were big and soft. The only downside was that on our third day there we requested in the morning for housekeeping to stop by at some point during the day to make up the bed and pick up our used towels and they never came. We returned to our room at 11:15 PM to a pile...