"Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels."

"The rooms weren’t that cleaned and there front desk service is horrible. They cancelled 1 of our’s Group reservation with no notice and kept telling us there is a room we will find for you. 3 hours waiting in the front desk area for nothing no such room at all and gave us millions of excuses. This weekend was an Ironman event so all hotels were booked so half of our team group had to drive back home and drive early in the morning for the event."