"Staff: rude. not very helpful. Very short and to the point. M Club Lounge: Poor food and drink choices. Very bland and not stocked. It’s basically your free breakfast that now they just charge for! Lily house and Room Service: Weird menu, over priced food. However food is good and portions are very decent. Drinks are weird! Dessert is amazing. Room: Clean, put together and nice quality."

"Staff are always friendly."