Find hotels near Duly Health and Care Field, Joliet from SAR 348

"For the price the room and amenities:10/10"

"Staff was great and rooms clean"

"Room was clean, steam shower was great as well!"

"I booked this room through Expedia, Fairfield inn and suites Naperville IL. I have always trusted Marriott and have stayed at Marriott properties every year for most of my life. I know this Fairfield is not considered one of Marriott’s high-end properties, however, this last stay was far below what I expected from any Marriott property. The hallway walls as you enter the 2nd floor are all ripped up, couch in the lobby has been painted/patched, my room had several wall patches but not painted over to match, dented and dirty lamp shade, old coffee cup left in the shower, and the absolute worst lighting for vanity & shower area and terrible pillows. I had to go to my car to do my makeup before heading to work because it is so dark in the bathroom area even with every light on. The morning breakfast was subpar, waffle maker and hard-boiled eggs looked okay, but I didn’t try them. The rest was stale bread and inedible meat. Overall, I would expect this quality from a motel 6 but never from Marriott property. I've stayed at the Embassy Suites and Hampton both next door to this Marriott, and both were very nice. I would never recommend this place or stay here again. I am extremely disappointed that this would meet Marriott's standards and it will make me rethink any future Marriott stays. I will say that the staff I encountered were nice."

"Staff was very pleasant provided help when needed, and the overall hotel was clean."

"We had a good experience with our first reservation, but it was unexpected and we needed two beds. We are couple with a 12-year-old. We left a great review and then extended for another day with two beds, but then we were very disappointed in the attitude of the staff. When we attempted to switch rooms at 11, they told us that we’d have to check out and wait four hours in the lobby or come back at 3, which it was very cold we didn’t have a car we were visiting from California and didn’t have anywhere else to go. They said they had to clean rooms, but made some excuse about it being a Pest Control day so we’d have to wait until regular checkout time. So we ended up staying in our One bed which was super inconvenient and awkward, but not only that, they didn’t wanna give us towels or extra pillows for one of us to sleep on the floor. A 12 year-old and stepfather do not want to sleep in the same bed that was just so inconsiderate of them. We explained that to them and we know they could’ve moved us when we needed it. We just thought there was a better more hospitable way of them handling things."

"The entire hotel smelled amazing, clean but also a nice scent. Also it's been nicely updated, lobby and room. The breakfast was great. Hot or cold, good variety. "

"A"

"It was fine"