"Staff were amazing Breakfast was delicious Rooms are clean"

"Most incredible place you could possibly stay"

"Top"

"All good All Nice"

"Room service was really bad, the quality of the food as well as it not matching what was described in the menu, the mangoes on my dessert tasted like onion and it was over cooked and tasted really bad, they replaced it with a cheesecake with was as bad. the breakfast was very average for a 5 star hotel it was more like a 3-4 star hotel breakfast. the doors do not seal noise very well the shower water was brown when i first ran it and i had to keep it running for a few minutes for the water to...

"Was just one night but everything was as expected. Everything was good."

"Very disappointing stay at Sofitel The Palm Dubai. We arrived at 4 PM and our room was still not ready despite the advertised 3 PM check in, only gaining access around 4:30 PM. After that, it took over an hour to set up the sofa bed despite informing staff that our children were exhausted and needed to rest. The biggest frustration was the valet service. The team could not locate our car, and it took over 1 hour and 15 minutes to retrieve it. Service throughout the hotel was consistently slow...

"Excellent! 100% recommend ✨✨✨✨✨"