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"The TRYP Hotel in Newark presents itself well on the surface. The property is attractive, reasonably priced, and the amenities are perfectly acceptable. Unfortunately, my stay was overshadowed by some of the worst customer service I have experienced at any hotel. The first room I was assigned had a cockroach on the bed linens. When I reported it to the front desk, there was no apology, no expression of concern, and no acknowledgment that this was a serious issue. The employee simply handed me a...

"L"

"We had an absolutely wonderful 2 day stay for my son’s wedding! Traveling with a family group—including the bride and groom, the bride's parents, and her sibling—can be tricky to coordinate, but the hotel went above and beyond for us. I had requested ahead of time to have all of our rooms on the same floor, and to my absolute delight, they accommodated us perfectly. It made getting ready and spending time together so much easier. The front desk staff was incredibly friendly, thoughtful and...

"Room was small as expected for a hotel room in manhattan, but clean. bed springs were loud and you can hear honking from the street. The area is relatively quiet though. You can hear everything from neighbors including door slamming, footsteps, and conversations. Staff were very nice overall. Location was convenient, by the 1 and not far from A/C."

"Clean rooms and staff was great!"

"perfect location, big room and easy check in/out"

"Nice rooms and great location close to the subway, soho, little Italy, and Chinatown. It was great."

"Es un hotel bueno limpio y muy amables los empleados y Serca del área tienen muchas facilidades"

"Hotel tres bien situé, personnel très sympathique, la chambre est petite mais récente et bien équipée , le petit déjeuner est un plus , très correct dans le choix avec des yaourts en pot ,des gaufres des fruits du lard des steak hachés des viennoiseries céréales œufs…nous reviendrons avec plaisir"

"100/10 amazing stay!"