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"X"

"Overall, a pleasant experience. I highly recommend this facility. The staff is friendly and helpful. The breakfast had a good selection and was tasty. The building is well-maintained inside and out. It is easy to access and convenient to Hartville."

"Facility is worn and tired but it looks like the owner is trying to maintain it as best they can without doing a major renovation. The room was clean but had a light cigarette smell even though it was a non smoking room. The tub-shower was rusted. The bed and air conditioning was comfortable and room was large. The people hanging outside the entrances and smoking was a bit uncomfortable to us. "

"This is a very nice hotel."

"Hotel was under renovation. We could not get Internet in our room which made it hard to work. The staff was unbelievably helpful courteous and try everything to make us comfortable while we stay there. I look forward to staying there again once the hotel is finished being renovated."

"The chair in my room (Room 304) had a broken leg (completely broken off). I went to move it and the chair fell to the floor.....someone strategically set the leg back under the chair. That could have been a huge safety liability. I can't imagine that the floor could have been vacuumed without the staff experiencing the same collapse. I reported this to the front desk.....hoped they replaced the chair. The bathroom had a few wall patches that needed painted. I have stayed here several times...

"The property was under renovation and still taking reservations. Maybe the new owner will be better to deal with in the future. Still have not received my FULL refund as promised."

"This place needs an update, its very outdated, inconvenient room space and it was not the cleanest. I would not stay there again"

"Didn't like was mold in the bathtub and bed was terrible. Uncomfortable and noisy"

"Staff helpful. Under construction. Location convenient to airport, Akron and Canton."

"We booked this hotel for sleep purposes only. We went to see the Hall of Fame until 5 PM, checked in, and then ate out. We got back at 10 PM. Sleep was the only purpose for being here. . At 3:15 AM a talk show about Magnesium started blaring. It woke us all up. We got terrible sleep. The remote did nothing to silence the talk show. I called the Front Desk who informed me "there is no way I am coming to your room at 3 in the morning." After my wife called and pleaded the clerk came in with own...

"Suite was large, and clean. Not gorgeous but well worth what I paid for it. It did have mice. It’s that time of year, and we told the staff as we left. The staff were polite and helpful."

"Only issue we had was rhe thermostat didn't work"