"Paid around 1000$/night. Yet, was asked to pay for a late check out. Room had a very loud rattling sound coming from the sprinkler system. Asked staff to clean the room but didn’t happen."

"Large rooms with a great view -"

"Got there late at night and pur room was not ready. They “upgraded” us to a studio suite that only had one bed and one (very uncomfortable) sofa bed (we’d requested a 2 queen bed room, needed 2 beds)."