"They dont have any trolleys to get your luggage to the rooms. Some workers dont seem to speak English and communicate."

"Our room was not ready until 4:35, I got there at 1:30. They gave me a late check out and 2 breakfasts for the inconvenience, however running back and forth from the pool area 3x to see if the room was ready was really annoying. All that aside I do love this hotel better during the week when there are not 2-3 events going on. The check in is so backed up when a large influx of people come in at once for these events. Nice pool,but extremely limited food menu no outside food allowed."