Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
The Penta Hotel
Penta Hotel Douglas
Penta Hotel Guesthouse
Penta Hotel (SG Clean)
Penta Hotel Guesthouse Douglas
Frequently asked questions
Is Penta Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Penta Hotel?
There is free parking nearby.
What time is check-in at Penta Hotel?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Penta Hotel?
Check-out is at 11:00 AM.
Where is Penta Hotel located?
Nestled on the beach, this Douglas guesthouse is within a 5-minute walk of Douglas Beach and Palace Casino. Onchan Pleasure Park and Douglas Bay Horse Tramway are also within 15 minutes. Douglas Ferry Station is 24 minutes by foot.
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Penta Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 34 out of 56 reviews
10 - Excellent
34
Rating 8 - Good. 17 out of 56 reviews
8 - Good
17
Rating 6 - Okay. 4 out of 56 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 56 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 56 reviews
2 - Terrible
1
9.2/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10
I enjoyed my stay here very quiet lovely bathroom plenty of hot water. Parking good. Close to promanard.
Ken
Stayed 1 night in Jun 2025
8/10
Clean,
Ruth
Stayed 1 night in Jun 2025
8/10
Room was nice and big with a sea view.
Bed was comfortable tea and coffee facilities.
My only complaint is the TV signal sometimes went off.
Picture but no sound.
Anthony
Stayed 3 nights in Jun 2025
8/10
Spacious room, friendly staff, breakfast as advertised
Stephen
Stayed 4 nights in Sep 2024
10/10
Excellent accommodation,relaxed place
Erika
Stayed 2 nights in Sep 2023
8/10
Older property, but well maintained and the staff members were wonderful!
Julia
Stayed 3 nights in Aug 2024
8/10
Good location, friendly staff, easy parking.
BRIAN
Stayed 2 nights in Sep 2023
10/10
Perfect for a cycling weekend !
Harry
Stayed 2 nights in Nov 2024
10/10
Large & clean rooms, free cereals & toast, kettle in room, shirt walk to town.
GRAHAM
Stayed 3 nights in Mar 2024
10/10
It’s an amazing hotel. Our stay was very comfortable and staff was nice. We checked in at 12am and staff was very helpful.
Astha
Stayed 3 nights in Apr 2023
10/10
Very nice stay waa able to check in early as I was attending a wedding.
KARL
Stayed 1 night in Sep 2023
10/10
Easy access to the electric railway and the walk to the city centre was along the sea-front
Sonja
Stayed 3 nights in Jul 2024
8/10
Nice hotel, reasonable prices, everything you need and friendly staff.
Victoria
Stayed 2 nights in Aug 2023
10/10
No view from room but clean and pleasant with all the amenities you would expect
Michael
Stayed 3 nights in May 2024
10/10
Best value in Douglas. Our Group have stayed here for a number of years and will do so again for our trip next year.
Andrew
Stayed 5 nights in Jun 2023
6/10
Well located budget hotel with friendly and efficient staff. The room was very stuffy and airless and the “continental” breakfast was really just some cereals and toast. But a good location.
David
Stayed 5 nights in Jul 2024
10/10
Lovely hotel, the room was spacious and nice and clean. They offer a complimentary breakfast which was nice. It's in a great location a short walk from town and public transport links which allow you to explore the island. Good value for money.
lucy
Stayed 2 nights in Sep 2022
10/10
Friendly staff, clean room hotel in good location.
Although should you travel to the island by boat as a foot passenger on the ferry i recommend getting a taxi from the sea terminal if you can't walk far
Steven
Stayed 2 nights in Aug 2022
10/10
What an awesome place! We took our Holiday in Douglas and needed a hotel on the promonade for the final night before our ferry. This hotel was amazing! We had room 16 with a perfect view of the harbor. The room was comfortable, clean and check in was quick and easy. I would easily recommend this place to anyone needing a room.
Shaun
Stayed 1 night in Apr 2023
10/10
Lovely hotel, nice clean comfortable room.
Continental style breakfast, plenty to eat and drink. Ship was cancelled, we had no reservations booking an extra night (other guests did the same)
James
Stayed 5 nights in Sep 2023
10/10
We loved the Art Deco decor in the entrance hall.
The room was big.
Great location. Managed to get a parking space close by each day. Really good shower. Good price
Amelia
Stayed 3 nights in Jun 2023
10/10
Very nice & clean. Would stay again. The only bad thing was the lift. It was very small.
Andrea
Stayed 3 nights in Jul 2022
8/10
Nice hotel with good size rooms no problems with anything in the room and nice buffet style complementary breakfast the staff were nice and helpful
The only thing I would pickup on is that the carpet in my room had some stains and could do with replacing but overall really happy and good value for money and would happily stay again.
Kevin
Stayed 3 nights in Sep 2022
8/10
The Penta was spotlessly clean.
Large room & en suite.
Was unmanned most of the time but was easy to communicate with manager & sister hotel, when required.
Limited, free continental breakfast, was unexpected (other than what we read in previous reviews)
Would've loved a bar on site but were able to use the sister hotel.
Comfortable stay. Fair walk to centre of Douglas but not a problem.
Theresa
Stayed 2 nights in Nov 2023
10/10
Nice spacious room on the top floor. Big bathroom and lots of storage. Very clean.
Bed is a bit small, especially for the size of the room, but definitely comfortable.
It's a little dated and old fashioned, but in a good way. It doesn't feel like one of a hundred identical hotels. No pretentions, just a very good, comfortable place to stay.