"Our room was facing the street. We stayed a few nights and every night (weekend and weekdays) there was street racing through the night, someone yelling at 2am outside, always lots of commotion and noise. This area is too loud. The "sound proof" windows did not help and neither did the noise filtering curtains. Maybe we weren't staying in a good part of London."

"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...