"The sheets looked old and felt unclean, and there were also food crumbs under the table in the room. To top it off, I found a small cockroach on the bed in the morning. I took a picture of it and made the person at the reception aware; they were apologetic and indicated that the manager wasn't going to be back until Monday, June 8th"

"Ok"

"The room did NOT look like the picture on Expedia. Not even close. The pillows were small and flat. I asked for more but hotel staff said they didn't have more. The refrigerator didn't work and made a knocking sound all night. The ice machine didn't have enough ice to fill a bucket. The bathtub was dirty and nasty. This was one of the worse rooms I've ever stayed in."

"It appeared clean!!!"

"Good beds"

"Stayed 5 nights. Only 2 nights I was able to sleep through the night. Night 1, woman yelling in hallway and her kids were running and screaming at 2:30am. Night 2, neighbors and kids were in the hallway talking loud and digging through bags with Styrofoam boxes in them. Night 4, neighbor was in and out of their room ALL NIGHT, they had the latch flipped to prop door open and the door shut hard causing it to bounce off the latch eache time they came in and out. The also had their music on phone...

"I checked in and checked right out due to room smelling like cigarettes. Hallway was dirty. I asked for funds back"