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"We stayed at this hotel for over five nights and had a pleasant experience. Although we didn’t use most of the facilities, the hotel is in a lovely neighborhood. It’s just a 7-minute walk to a shopping mall and the Underground, which made getting around very convenient. The staff were friendly and helpful throughout our stay. One thing to note: there’s no washer/dryer on-site, and the laundry service that offered by the hotel is too expensive for us, so we googled and found an online laundry service called LaundryHeap and decided to give it a try based on the positive reviews. It was very convenient and reasonably priced at $2.99 per kg with delivery included. Overall, not bad at all. We’d definitely choose to stay at Novotel again on our next trip to London. "

"Beautiful hotel, amazing bar area, location is perfect, super walkable, convenient train access. Rooms are nice and comfortable. "

"The staff was very helpful in all areas very very accommodating Breakfast was amazing hot breakfast for breakfast"

"‏For who Looking for a quite area with transportation facilities near by. Comfortable, "

"Brilliant for jumping on the DLR into town, 1minute from the 2nd floor entrance."

"If you're going to an event at the Excel center this is the perfect location. There is plenty of food and a coffee shop all in walking distance. The hotel also has a bar and restaurant. The bed was a little hard, but room was bigger than expected. "

"Handy for Excel, parking spaces at a premium unless EV"

"Had a great day/night shopping in London. We went to abba voyage too. Not far on the tube"

"The staff were friendly and super efficient! The hotel was clean and affordable. Great stay. "