Find hotels in Diamond, OH from SAR 229

"An hour after checking in, and during Kent State University graduation weekend, the hotel suffered a power outage. I understand this is a regular occurrence that usually resolves in a few hours. However, when I checked out the next day, power was still out. Third floor hallway was dark, had to use my phone light to find my room (power in my room worked). Strangely, the microwave in my room started buzzing with the glass table circling inside, only way to get it to stop was to unplug it. Elevators didn't work, had to use the stairs. The staff was phenomenal managing a very difficult situation."

"This property was currently under construction when we stayed. I didn’t think to check prior to see if it was under construction and there was no information letting us know prior our arrival. The lobby was turned into a hallway which is fine but made it interesting to enter/exit. The pool has adult only hours the first and last hour the pool is open. My son (15 y/o) was calmly swimming AND was the ONLY person in the pool and was told to get out because it was an adult only swim. Overall, the room was nice and clean and breakfast was okay."

"Staff was very helpful and prodessional"

"Loved the complimentary snacks in the lobby for graduation weekend! Go Flashes!"

"The staff were extremely nice. Our room was clean and breakfast was good. Will stay again!"

"The free breakfast was terrible"

"The property was very clean "

"The hotel is currently under renovations. My room did not have a working shower - I arrived late and departed very early. Management onsite indicated I would get a refund for the inconvenience. However, the next day the "senior" leader indicated I would get "points". This is extremely disappointing for a Hilton / Hampton Hotel. I trust the right people will make this right."

"We were short on towels and toilet paper. The door key did not work at first . I had to make a few trips downstairs to get what we needed. Over all it was clean and beds were good . Just check what you need before you get stated. We had 3 people registered for the room and only two sets of towles"