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"Ants in the bedroom and on the bed"

"The staff were friendly and the breakfast was excellent"

"Fantastic location for city centre and Bullring area"

"Pleasant stay, with friendly, helpful staff. Facilities were clean. Breakfast fresh with an excellent selection and choice. Will defiantly be back "

"Amazing"

"Lovely stay and if you are a Freemason there is a lodge across the road, fab room and very reasonable"

"Clean and lovely! Kind staff Lovely breakfast! Lots to do! Amazing"

"All was great cleanliness, staff and food also the 24hour snack bar."

"Great place, Awesome staff. Close to city center, exactly what we needed. Thank you!"

"Nice hotel to stay for a night or two. Clean rooms,comfortable bed & pillows-good hot powerful shower with plenty of soaps,shampoos etc."

"We had a lovely stay after being let down by another hotel! Customer service was second to none, location was excellent, central to everything. Very comfortable, clean and brekkie had lots of variety and good quality!"

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "

"Room nice and clean, shower room spotless with towels and linen lovely and clean. The only downside… mattress was thin and lumpy, definitely seen better days, and the fan come A/C in the room didn’t shift from 23 degrees over a 2 night stay, so if you open the window, try not to loose a fingers pressing the return latch in the frame..Reception area and staff all fabulous, so all in all, will certainly return."

"Great apartment equipped with everything I needed-towels, iron, fridge and cooking equipment. Parking was as advertised a day in the adjacent parking area- you drive up to the shutter and it opens and you then pay up front at the machine. Staff were really helpful and the property was just a very short walk into the centre and 10mins walk to the ICC. Felt safe as a solo female traveller in this area. Hotel is really well sound proofed so no noise overnight."

"Great location, right next to the river and near the town centre. Staff very friendly. "

"Fabulous stay. Wonderful views of the city. Staff very friendly and helpful. Sauna and pool a rare find in a city. Definitely worth the extra 👌 "

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

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"Great location. Friendly staff. Currently undergoing some renovations. Would stay again. Bedroom had a white noise click that was a bit annoying! Breakfast was average but quick service."