"We tried to check into the hotel we arrived at 730 pm our room was not ready even though check in was at 4. When we got back at 830 the room was ready when we walked in the floor was still wet there were crumbs and hair on the bed the shower had hair in it and the toilet had what looked like fecal matter on it as well. The woman at the front desk said she could not help us with a refund or cancellation because we booked through Expedia. When Expedia tried to call the property to make sure we...
"We tried to check into the hotel we arrived at 730 pm our room was not ready even though check in was at 4. When we got back at 830 the room was ready when we walked in the floor was still wet there were crumbs and hair on the bed the shower had hair in it and the toilet had what looked like fecal matter on it as well. The woman at the front desk said she could not help us with a refund or cancellation because we booked through Expedia. When Expedia tried to call the property to make sure we...
odessa