Hotel with a Concierge in West Delhi

"Awesome "

"Good hotel"

"Very nice hotel. Nice staff. Bathrooms could do with updating. "

"Location was so good but.the hotel receptionist are not aware about my booking and has allowed a small room . Since it was mid night , I checked with him about this issue but he has stated that this is only available room for online booking. I stayed in the small room for a night but the next day when I joined for free breakfast they told it I’d not in my booking. It was too much for me so I approached the hotel receptionist again with the issues which I am facing. After some time the...

"You get your money's worth"

" My stay at the Palazzo in met every expectation I could have had. The staff was very courteous. There was always someone available who spoke English if needed. Room service took place in just minutes and if something wasn’t right they took it back no questions. When you enter the lobby while to ask questions have them book you an Uber or taxi they always offer you water, coffee, or cappuccino at no cost. I have never had a hotel so accommodating. The rooms were very clean spacious with...

"The staff was very helpful."

"Amazing! It was a great way to be welcomed when arriving to Delhi. The graciously picked me up from the airport in the middle of the night. The whole staff was amazing. The coffee and masala chai was lovely, food is delicious breakfast and dinner. They were super helpful in giving me 6directions (metro) is really close so that is a HUGE plus. I definitely recommend "

"Internet was not working, we cant order anything outside from hotel... Hotel food rate was very costly... Location was not good very crowded & very near to Govt Hospital also so place was also very bad."