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"This hotel is on the seafront and in a great location for Eastbourne tennis and restaurants. The bedroom we stayed in was clean and bathroom was nice but it is very dated. There’s no fridge or a safe but there’s a kettle & tea/coffee. The breakfast was good but the staff looked rushed off their feet. The building is in need of complete refurbishment, inside and out. The staff were friendly and helpful. Sadly, I will not be going there again as it is not up to standard. I hope it will be...

"The hotel just next to the beach, beautiful view from the window although the windows can’t be opened, room are clean and bed are comfortable. Limited amenities such as toiletries (toothpaste, bins) no telephone in the room, no fan as well but it’s ok for the price it’s offered. Feedback for the key - it’s quite diffuse to lock the door, we need to figure it out how to lock the door, may be making more simple?. And if possible to have internal phone to connect us with the reception in case we...

"Room was dirty, window and terrace filthy, however the downstairs lounges, bar and dining rooms were good. Anyone can see the hotel needs a good clean overall."

"Booked a single room at the front with a balcony Very clean and comfortable However, the hot water tap would not turn, i contacted Reception, who immediately moved me to another room along the same corridor Not another singel room but a double, on the corner, with two balconies it was lovely, very impressed Breakfast is a buffet and very nice, excellent value"

"We knowingly booked a small room. The room itself was clean and decent enough. It was an extremely hot day so could have done with A/C or at least a better fan than that provided. The bathroom was too tiny to be practical. There was no shelf in the tiny shower and there was not enough room to bend down and pick shower gel off the floor. Overall the price was very reasonable so we were not expecting the world. Staff were friendly, the room was clean, and the bed was comfortable."

"Not great"

"Have stayed here quite a lot always good. Check in lady was unfriendly this time, which has never happened before."

"A one night stay but was very enjoyable. The bedding & pillows were clean & really comfortable. The bar area was relaxing with pleasant staff"

"Incredible location across from the beach. Room was spacious and had a view of the beach and the pier. These older buildings don’t have AC but a fan was provided as was a small portable fridge. We didn’t try the bar or restaurant so we can’t rate those. We forgot some important items in our room on checkout and the staff were amazing. They contacted us right away when they found the items and offered to have a staff member deliver them to us. Really helpful."

"Very nice room - spacious and had air conditioning as well as lovely decor."

"Stayed at the Grand many times. This time we felt things weren’t to the usual standard. Close to our room the area was being decorated. There were signs apologising but we did wonder, given that the hotel didn’t appear to be ‘to capacity’ why we couldn’t be in an area not being decorated. We were also never far from the noise of pigeons in our room which wasn’t great. At breakfast, we are usually asked if we want anything over and above the buffet. This time, no one did that or indeed...

"Perfect location. Courteous, helpful staff. Basic rooms that are functional but look directly out of the 1980s."

"Such a gorgeous property!!! We stayed there for 3 nights and hardly left. We ate at all the restaurants, including High Tea. We had such an amazing time. We will be back!"

"I was happy with everything"

"The best welcoming that I had lately ... if you looking for a nice quite hotel or apartment definitely you can book it .. The reception team was fabulous and very kind and generous.... Very pleasant stay..."

"Food gone down in quality and expensive.Menu change bad decision from previous visits.wine so expensive."

"Yes"

"Impressed, quiet location, well designed / built, spacious, clean, comfortable, excellent breakfast."

"Staff were very pleasant and helpful and the room was clean. The decor was dated but everything was well maintained. The hotel was dog friendly and in a central location with a sea view and lots of amenities nearby. We had a lovely stay."