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"We booked this hotel and were shocked when we got there that it has an 8.4 rating. The room smelled musty and felt damp and cold. We wanted to soak for a while in the advertised hot tub but were told it was not available. The guy at the front desk was very unprofessional and I had to go up to the front desk in a different building for questions since he would not answer the phone. When I complained, he copped an attitude! The included continental breakfast was very sparse. Even though...

"Cece at the front desk was amazing! She was kind and addressed my concerns right away. We arrived at 6:30 PM 10/5/26 and had made dinner reservations for 7:30 at The Surf. When we came downstairs for dinner. Nobody was at the stand to show us to a table. There was noise in the kitchen. I tried to get their attention. Finally someone came out and told me the kitchen was closed. He did give us the name of a place we could walk to. We were very disappointed. When I told Cece about it she took...

"The room"

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"Loved that the beach was walkout."

"Clean room, very friendly staff, close to the beach , good location."

"This is an older facility, but the rooms have clearly been renovated in the text past, and the interiors look considerably more modern than the exterior. The bed was a bit softer than I’d like but was reasonably comfortable. The proprietor came to the room when the TV wasn’t responding to the remote, and got it working. He also provided an extra pillow when I requested one."

"Very clean room, lovely amenities.. we stayed there off season but proximity to the beach was great. Would definitely recommend!"

"The location was close to the beach. Parking lot was small, but everyone there had parking. WiFi is on the lamp. In case you’re looking for it. It was perfect for what I needed it for. The front desk clerk was very helpful. I would stay there again."

"the room was nice and clean, just cross the road to the beach. beautiful place."

"arrived early, was told room not ready, about an hour wait. Ok, no problem. came back 2.5 hours later, past check-in time at this point (3:30) and room still not ready. AC/heating unit not working. AC running full blast, not able to turn down or off all day/night. No other room to switch to, no maintenance person came."