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"The cleanness the staff were amazing. Thank you"

"This was our second visit, and it didn’t fail to impress. On this occasion we stayed over Christmas, and the hotel was decorated fabulously. We had a castle feature room which was lovely. We also ate in the restaurant for dinner, which again was excellent. Breakfast was also very good. The staff were all polite and professional, always chatty with a smile on their faces! Would definitely recommend."

"Great location "

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Lovely hotel. Stunning breakfast. Lovely bear area. Party of 4, all would return. "

"Great staff, great location & the breakfast was excellent too"

"Lovely hotel , stayed for event at Glasshouse Able to park easily , check in was fine ( as was check out ) Executive room with view along the river was lovely and comfy Staff really helpful , especially Ann on reception "

"Good location. Friendly welcoming reception staff.available to help anytime. Rooms were modern and very clean. All bar and restaurant staff very good."

"It was fine "

"Warm welcome, clean rooms nice food and excellent staff. Great stay would definitely book again."

"We had an amazing stay at the Crowne Plaza Newcastle. Many thanks to Nish and his team for the warm welcome checking in and the room upgrade :)"

"From entering the lobby which was lovely and beautifully decorated for Xmas to the friendly efficient reception staff to my great comfy, clean and facilitous room to a very nice dinner served by really great staff to a very nice breakfast and my check out where reception staff wished me a great day.. A very enjoyable stay!"

"For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints. "

"Breakfast was delicious with plenty of options"