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"If you are travelling from Southampton Central Railway station, it is best to take a bus right at the train station and then walk 5 minutes to the hotel. About 10 minutes walk passing thru the park to many eating places."

"The hotel is in need of an update, with attention to detail for any renovations. The walls of the hotel rooms are thin and you can hear people in neighbouring rooms. Staff were very friendly and helpful. Especially given one of our party were being disturbed by a party in the neighbouring room. Staff moved them to another room. Breakfast was ok. The spa/swimming pool is in need of some tlc."

"It is very convenient, a few minutes walk to the biggest Westquay shopping mall, the gate and the walking street at Southampton. Their breakfast starts at 6am, which is helpful for early leaving tenants."

"Property was clean. Room was clean and comfortable. Staff were efficient but not necessarily friendly. We would stay here again if in the area."

"Very good"

"Nice place but starting to get a bit tired looking in places"

"Great staff and breakfast, just evelater only one not enough"

"Worst hotel we’ve stayed at in Southampton - never again. One lift for all hotel guests and all the housekeeping teams. Impossible trying to get in the lift. No air conditioning. No fans. Just a wall mounted heater that apparently blew the air around - that was worse than useless. Hand gel bottle fell off the wall during the night. No hand towels just one bath towel each. One skimpy pillow each. No cooked breakfast available in the hotel."

"Liked everything!"

"Breakfast was excellent! Staff were extremely helpful, and courteous. I would like to mention Catherine from the reception for her help explaining how to take the train from Southampton to London."

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"Great staging location, Comfortable and great standard. The guests were happy, the staff were pleasant and freely engaged with us. A high standard accommodation, great parking and great location. Thank you"

"Front door wide open for anyone. Did not know there was no lift till after I paid. Communication to get info was not great. We phoned for help and left number and we are still waiting. Bedroom door was unlocked and would not lock. Slept with chair against door."

"Room was awful, not like the pictures advertised. The lock on the door room was permanently y locked and after going out for food we came back to it open. The fan In The room was broken, there were no towels and only one cup for the two of us to use. We booked somewhere else asap and didn’t stay any longer than 45 minutes. Very disappointing!!!!!!"

"It was a very mixed stay, although overall it was positive. The first room we were given was very dirty. The walls in particular were yellow and marked, including hand prints on the walls and mould on the curtains (pictured attached). The room was very hot and the window didn't open - no air conditioning either. It was quite small and cramped. Premier inn would have been a lot better. Having raised concerns to the receptionist we were given a much cleaner room. The swimming pool and spa were...

"Friendly welcome - good accommodation & facilities"

"Cómoda, cerca de terminal en taxi para no caminar mucho y con buenas opciones para cenar"

"Pros: bus stop nearby, easy to get to many tourist attractions even if located a little away from city center, grocery store around the corner, clean comfortable bed, fan provided. Short stay ok. Room has kettle, some free cookies, free coffee tea packets. Tub mat provided to prevent slips and falls. Room 33 is very quiet. Cons: No ac. No elevator. Even if only one floor of staircases, it is difficult with heavy luggage. Need to ask for shampoo. They give you hair dryer at desk reception. No...

"Not worth the money. No breakfast included. Unfortunately, the room was very outdated and appeared to be poorly maintained. Better hotels in the area."

"Terrible hotel. Would avoid! Rang me on the day of check-in to say that the hotel was overbooked. I was then told that, as compensation for THEIR error, they would put me in a 'sister' hotel, which in fact looked like a 1970s pub and was not at all a like-for-like swap. Very unhelpful staff; offered absolutely no assistance in resolving any discrepancies, and had to escalate to Expedia to get anywhere."