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"The condo was beautiful, stocked with everything we needed and very clean."

"The amenities are really good"

"Beautiful place and friendly staff"

"I'm not a fan of the Gatlinburg and Pigeon Forge area to begin with, so that probably effected my ratings. They both try so hard to be the next Branson, and Gatlinburg is just too small of an area for that many people. Also, I discovered when we checked in that the hotel was hosting a high school cheerleading convention. Nearly 1,000 hyperactive teenagers everywhere you went in the property. It also effected the amount of paring spots that were available, as the lot was over full, and it's a...

"Stayed in a room with 2 bunk beds and king bed but there wasn’t a single dresser drawer to put clothes in for 5 ppl and 1 sling chair to sit in and a desk chair that was on its last leg, disappointed in that. The bathroom tub was so tall very hard to get in and the toilet was very low room designed for kids only except the tub Im elderly and had a very hard time to get in and out nothing to hang onto and no towel holders at all!"

"Great location"

"Great location right off the freeway and just a $6-$7 Uber to Lower Broadway. It was close enough that we walked there and Uber'd back. Nice pool and very solid breakfast. Would definitely stay again."

"The kids activities were great"

"Everything was great"

"So beautiful and has so much to do right there at the resort!"

"Breakfast was excellent. It offers a great selection of breakfast items."

"I cannot say enough good about this resort! It was wonderful! Just the right size water park for my 2 6 year old granddaughter’s! So clean! Great restaurant! Just a great overall stay!"

"Great place to stay and super close to everything on Broadway St."

"This hotel was in a great location with The room was good. The breakfast was good. The staff were very friendly and helpful. What I did’t like was that when we arrived a little over and hour before the 3:00 check-in time, they charged $25. Since a clean room was available at that time, I should not have been asked to pay $25. I have NEVER had such happen. We were so tired from travel that we paid! Shame on them!"

"All went fine. Staff very helpful."

"I would give zero stars if I could. Horrible customer service. Had medical emergency and refused to help me with transferring reservation to someone else or offering any sort of refund or credit. Refused to let me speak to a manager after requesting one multiple times. Said they would honor whatever Expedia agreed to and when Expedia called, they refused to do what they said they would do. I have this in writing! I’ve never dealt with some incompetent and I compassionate people on my life. I’ll...

"Very clean property, helpful staff, and great parking! A great choice for the Pigeon Forge Area!"

"The room was clean enough, but I wasn’t informed I’d need to pay for parking. I was so tired by the time I made it there. I just didn’t feel safe in the area."