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"My stay here was amazing! I truly enjoyed every moment. The staff was incomparable. "

"Yes"

"Staff was very helpful and friendly "

"Would visit again. "

"The location was really the only bummer about this hotel. As I single woman, i was advised it probably wasn't safe to walk into downtown, so spent extra $$ to shuttle into town and trek around. Otherwise, the staff was exceptional and the decor fun and funcky."

"this was a 5 star experience super clean wonderful friendly staff first class all the way "

"Clean and very comfortable. Room was quiet and we got good rest. Parking was a bit troublesome with wait times and lines out into the street to get in. Getting the car the next morning was also a long wait due to them losing someones keys. Maybe better staffing in the parking department would help because there were only 2 people both times parking and getting vehicles. "

"Great stay !"

"The staff was amazing!!!!"

"Great stay!!!"

"its nice little run down though"

"Different than the typical hotel experience. More like an airbnb. Gorgeous and homey. Very clean. Modern looks. Took me a sec to get used to 3 elevator rides from parking deck to the room (50th floor) but not bad. Front desk security people were friendly and helpful. The room had absolutely everything I needed…down to laundry pods and pots and pans with a dishwasher. My only issue with the rental was the noise. The walls are terribly thin! Literally hearing every word sometimes from neighbors....

"beautiful property, walking distance to so many fun places. only thing that was disappointing was how cold the pool was"

"This property was too close to busy street. It was dirty. The first room smelled musty and mildewy. TV was out in bedroom and one elevator was down. Checkout was a nightmare."

"Clean and good time for kids with amenities available "

"Wanted to check in early so I called a month in advance and was told to call back the day before the booking, I called the day before the booking and was put onto hold for 20 minutes and then somebody hanged on me twice in a row, decided to call IHG to figure out what is happening and the hotel hanged up on them, got to the hotel super early and saw people check in early then coming back to say the room was dirty and wasn’t cleaned, I also saw one of the receptionist put people calling on hold...

"The property has some age and shows, however they are renovating in some areas."

"Everything was above average other than malfunctioning elevators on the last two days, and a bartender who was less than courteous. "

"I rarely leave reviews, but this experience was too bad to ignore. The customer service at this hotel was consistently terrible. Every time we needed something simple—like towels or toilet paper—there was no one at the front desk. Instead, there was often just a bucket with a handwritten “I’ll be back in 5” sign, while an employee stood outside on her phone. It was frustrating and completely unprofessional. The biggest issue, however, was cleanliness. On the second night of our stay, my son...

"If you want to sleep this is not the place for you. It is right next to the freeway so you basically feel like you are sleeping on the highway. We were on the 2nd floor and asked to be moved up in hopes that the noise would not be as bad. That was not the case. It was worse! The staff are great/friendly, the hotel is clean, the amenities are wonderful, the bar is nice, and the breakfast was decent. But I had to wear ear plugs and have the tv on all night and could still hear the Indy 500...