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"The room was in a little need of referb but was clean and tidy ,staff were excellent and food was very good overall a great stay and very friendly towards our dog"

"The hotel is very close to shopping and restaurants in center derby. It’s also very close to other Derby landmarks!"

"Nice room - the kitchenette was very handy for us Car park was cramped with a £5 per night fee"

"Second time we've stayed on our long drive to North Wales. We love it there and my husband who is a football fan particularly likes the atmosphere. The heatlh spa and leisure facilties are excellent as well."

"The Hotel was perfect for our stay . New clean rooms comfortable bed and up to date shower room with shower gel and shampoo. Breakfast was good value for money with plenty of choices . We would stay again if visiting the area"

"It was good Overall"

"Excellent!!"

"Will not be returning, staff not helpful at all, dog friendly but couldn’t even let the dog have a sausage at breakfast as they had ran out, they had also ran out of biscuits for the room, garden peas and orange juice. Not a cheap nights stay so these things should not be running out!! Best staff were the morning we were leaving, had they had been on all weekend it would have made it a more pleasant stay"

"Th lobby toilets extremly smelly . The rm cleanliness needs attention i.e dirty skirtings cobwebs in bed rm area and hairs in the bed"

"No air conditioner in room. Just a desk fan, on days where it was in the mid 20s outside. No lift to upper floor, just a spiral staircase! No working extractor fan in bathroom. You are lead to believe it's free parking only to be charged £5 a night as soon as you check in ! The mattress was very firm as well."

"Room and all areas of hotel were very clean, bed very comfortable and beautiful location by the river in a quiet area. Room had everything you’d need. The hotel and room in particular does need a little TLC. Furniture old and worn, carpet in room needed replacing and walls could do with a new lick of paint. Grounds have seen better days but have a lot of potential."

"I really enjoyed my stay here. Its perfect if you are working away etc. Spacious accommodation with a nice shower and you can park right outside your chalet. I had a great night's sleep. No complaints"

"The check in was easy and the staff were brilliant"

"The gym was exceptional for a spa hotel and the breakfast was very pleasant however we did find that the hotel itself was quite dated and the rooms were in need of a bit of updating. The bathroom especially could use some modernization."