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"My partner and I love this location but we noticed the check out time was 10am on a weekday so paid for some extra time in the morning. We popped the "do not disturb" sign on the door and luckily put the chain on but were a bit shocked.to find the cleaner trying to get in at 10am. She didnt seem to be aware that we were in for a longer stay which made us both slightly annoyed. We will happily stay again but not if that keeps happening. Staff are lovely, location has fabulous potential and is...

"We had a lovely stay at the Castle - the room was beautiful as was the food. The staff in the restaurant and those who welcomed us were amazing. Only disappointment was on check out we asked the history of the castle and were told by a very disinterested staff member to "look it up online"! We thought they would have been very proud to talk about the history and when it was built etc. Other than that we loved it!"

"A very pleasant stay here , only for 3 nights , but a lovely little gem next to The Seafront . Lovely Staff & food was very nice."

"Staff was friendly and helpful. THey gave us a room where we could store luggage while we played golf. Dinner was one of the best on our trip"

"We always stay here on our trips to Ayr. The staff are so helpful and the rooms are huge and so clean. The bar area is very comfortable. It’s just always a lovely relaxing stay here."

"Stayed here several times in the past. Comfortable hotel, good parking, rooms comfortable. Hotel starting to look just a little bit tired, I suspect it will have a refurbishment in the near future."

"The staff were all manarable and attentive . The rooms were spotless and comfy beds and pillows."

"Staff were anazing"

"Apart from the early morning seagull dawn chorus I found it to be a quiet place. Close to bus and train stations. Close to beach and shops. Friendly owners"

"The Courtyard accommodations is excellent. Great bathroom and shower. Beautiful room very pleasant situation. Only one problem the duvet quilt was too heavy for this time of year."

"The hotel was marvellous. We were there for a wedding and everything was fantastic including the breakfast next morning. I'll never use Expedia again as I thought I had booked a suite but they actually booked us into the lodge, which is very nice but my wife has difficulty walking and the lodge was well away from the main hotel. Also. It separated us from the rest of the party."

"Really lovely hotel highly recommended"

"couldn’t fault it. lovely clean room, good food , outside area very well maintained and plenty of parking. would stay again."

"Continental breakfast in your room already for you for the stay, could do with freshen up, bit cramped with furniture, shower small i couldn't bend over, cracked mirror n tiles, quiet as bar not open, ok for place to sleep bit overpriced i think personally"

"Wonderfully run hotel — well located and also with excellent rooms and great breakfast. The Thai restaurant attached to the hotel is also excellent— would highly recommend"

"Lovely property and lovely hosts - had a wonderful stay and would definitely recommend it"