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"Clean room"

"Staff very friendly and helpful. Clean room, nice spa. Very happy overall. Bar was a bit pricey though."

"We stayed in one of the beautiful, cosy stream huts. Everything was comfortable and clean, and the thoughtful touches were greatly appreciated. The log burner added to the experience too."

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the...

"My wife and I had a wonderful stay at The Falstaff Hotel. The room was very clean, comfortable, and well maintained throughout our visit. The breakfast was excellent with plenty of fresh and tasty options each morning. Our favorite breakfast option was the avocado toast with perfectly well-done eggs — absolutely delicious and a great start to the day. The staff were friendly and welcoming, which made our stay even more enjoyable. We would happily stay here again and definitely recommend it to...

"Great Location, on the high street."

"The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean."

"Beautiful old hotel with model dining and a beautiful beer garden. Room was great too!"

"Nothing Grand about this hotel,arrived after a long journey from France,no parking available on-site had to park on site road which ment we had get up early next day to move the car by 9.We were also told we'd have to pay £5 if we wanted to park at the hotel.I was'nt aware there was a charge.We booked a double room but was given room 510 which was a family room.The window handle was broken so it did'nt shut,the window vent would'nt stay closed and it was blowing a gale outside so the room was...

"Our room was not very clean The entire property needs to be refurbished Staff were friendly"

"Fabulous stay . Breakfast great and view of the sea . "

"The food was excellent. The staff were helpful and Friendly. The room was clean, although there was no hooks in the bathroom to hang anything and the shower was leaking at the joint and the temperature control was very sensitive going from warm to very hot with just a minute adjustment."

"Room was warm and bed very comfortable, shower very good too, great choice for breakfast, great views from the hotel, easy walking into the town."

"Fifth time of staying . Recommend, Great food. Good room. Quiet nights sleep."

"Wir mussten einen Stern abziehen, da aufgrund von Bauarbeiten der Aufzug nicht funktioniert hat. Unser Zimmer im vierten Stock war daher etwas mühsam zu erreichen. Das Hotel wird daher scheinbar aktuell renoviert, was ja ein positives Zeichen ist. Die Klimaanlage auf dem Zimmer hat leider auch nicht ganz gut funktioniert zu dem Zeitpunkt. Das Frühstück war absolut hervorragend und empfehlenswert! Ich würde noch einmal hier buchen, aber nur wenn die Renovierungsarbeiten abgeschlossen sind oder...

"There was a good selection at the Breakfast buffet and the cooked breakfasts were delicious. I particularly recommend the Scottish smoked salmon with scrambled eggs. The room was clean. The hand shower performed badly, I found it a faff to get the temperature right and the water pressure was very poor. With no shower curtain the floor became very wet. The creaking floorboards wer atmospheric but not conducive to a good sleep especially when neighbours next door and above got up several...

"Clean room, a little cramped, but good. Nowhere to sit apart from the bed. Quieter than expected. "

"Nice location, nice place. We definitely want to come back"

"Stayed in one of the lodges and found it very comfortable. "

"Great staff, very helpful. Excellent location, close to shops, spacious room, comfortable bed, even for a twin trundle bed!"