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"Very friendly staff"

"My experience staying here at this hotel was beyond my expectations. The staff was very very accommodating although our room was not ready at 3 PM. However, the rooftop vibes were a 10 out of 10. I would definitely recommend."

"You will never stay at a resort where you are treated as well as I was treated at the Guest House of Graceland. I felt like my experience there was the most important thing to them and they made me so happy. I have never felt that way about anywhere I have stayed and I have been all over this country in all upscale resorts. They take their responsibility very seriously and you will never regret staying there. TCB is the creed following in Elvis' footsteps in every detail."

"Overall, it was a nice stay. The faucet in our bathtub was broken as was the blow dryer. It certainly was a unique experience."

"Beautiful hotel with lots of character. The staff was helpful and the duck master was entertaining. We will definitely stay here again if we come back to Memphis!"

"Ok hotel. Dirty, 1 elevator worked for the whole building. Don’t try and sleep in cleaning staff slam doors and sounds like someone is trying to break into your room."

"Good selection for breakfast. Room was very clean and comfortable. Bathroom was also clean and well maintained enough to take a bath. Staff were professional and friendly. Would stay again."

"It was what I was looking for in any hotel, but the shower was outstanding. I have never stayed in a hotel that had the water pressure this one did! I could have stayed in the shower for an hour (I didn't) but I was tempted to. felt beater than any I've ever had."

"The hotel was very nice, clean, and beautifully maintained. My room had a great view of the river. I was disappointed that the restaurant/bar was not open the evening I was there."

"The room was spacious and slept three very comfortably. The breakfast was delicious and offered all the selections we love! We couldn’t figure out how to get on wifi, but we didn’t ask either. Staff at check in were very polite and knowledgeable. At check out, the breakfast staff answered our questions and were very sweet to us."

"Happy"

"The property was fine the thing was check in was at 3 and we arrived around 6 and room was not ready and only microwave was on the first floor no iron only a steamer no wash clothes in room"

"We only stayed one night and it was very close to nearby attractions, which was great. Overall, very good!"

"The room was very neat and properly organized. Just check the bedding before you lay down. The staff at the front desk were helpful. Parking was really good."

"No complaints whatsoever. Friendly and helpful reception staff. Room was spotless. Good shower pressure. A great stopover."

"I love the Westin but this one needs some love. This place needs a deep clean. The carpets are dingy, there is a lingering smell. There was a weird dip in the bathroom floor and a shower curtain that doesn’t fit the Westin aesthetic. Water was not stopped by the curtain as it was too short. Water pulled in the floor. Unfortunate."

"Great location, was clean and felt safe. Loved the restaurant for drinks - good vibes and always busy! Would stay here again."

"Good value Nothing outstanding just a decent place to stay"

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"I really love and highly recommend this quaint hotel in the heart of downtown Memphis. I’d rate it a 10/10!!!"