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"Good"

"Staff were all very friendly and helpful. Very clean throughout the hotel. The Rooftop was a neat location to unwind in the evening for the adults. One thing to note is that parking is in the garage across the street so expect additional daily expenses for that. We did not utilize the breakfast option. Would definitely stay here again!"

"Great lodge with very nice staff. Both restaurants and lounge the staff was super inviting and welcoming!"

"I had been warned about staying in Memphis but was pleasantly surprised by the property and the sense of security with it. I loved the convience of being right across the street from Graceland...I now know why they offer multi-day tkts, I wish I had more time and will be returning in the future to be able to fully enjoy The Graceland experience as well as all that The Guest House has to offer. We really enjoyed the live music offered in the evenings and chats with the staff were most...

"."

"We had a great view overlooking the Mississippi River and we could see the Bass Pro Shops Pyramid. The rooftop pool was great!"

"i like the cleanliness"

"DJ in lobby"

"Inattentive staff, asked for a quiet room and placed over an ongoing party. Had to change rooms late at night. Scalding hot water in the shower without ability to change temperature. Really??? This is acceptable for a Westin now? There should be compensation and accountability."

"The room is nice and big - 2 fulls and a sofa bed. It included a small refrigerator and easily fit a pack and play for the baby. The beds were comfy with nice bedding. The breakfast was great...plenty of variety for everyone. The pool was closed."