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"just average been in nicer la quintas"

"I was in the area for a concert at SPAC, closeness was great. The staff were helpful and welcoming . Our room was very clean, comfortable & spacious. The pool was disappointing , it was very cold and it was a high 78 sunny day, but the staff said when I called inquire , “it was a heated pool”, it was freezing! So I went to use the outside sauna to warm up, and it was locked and not in service, no note or explanation . The restaurant and bar were nice. I’m surprised the Arbor Spa is inside the...

"The room was very nice but the shower had mold all around the bottom. The bathroom had motion sensor switches and the lights went off when I was showering. This is dangerous! They have a wonderful restaurant in the hotel but there is no place for a good cup of coffee. We love the Saratoga area and will be back."

"The staff was friendly. They had the wrong room for us when we went to check-in, so we had to wait another 30+ minutes to check-in. That was frustrating, but we were offered a beverage and snack for each of us. Once you get past the lobby, the space is dated, but everything was clean. The rooms were clean, the bathrooms are small, but overall the space was nice. It’s walkable to downtown and the restaurants, which was great. "

"The bathroom itself was not very clean. There was noticeable filth in the shower and on the floor. We made reservations for a sit down breakfast to arrive and them tell us they switched it to a buffet style breakfast the morning of. If we had known, we would have gone elsewhere. We received massages during our stay. I think she just rubbed in the oil onto my skin for 50 minutes. It was the worst massage I’ve ever received."

"The two girls working there were absolutely amazing. They went above and beyond for us and the other guests by helping us get the shuttle to the concert, making sure we were all happy with drinks etc… you could tell that they really cared . We will definitely be back. Such a great experience because of them."

"It’s an average hotel. I don’t know how it got good reviews. First room we checked in the tub was super dirty. Then they changed our room. Then the toilet had poop and we were too tired to change again. The bathroom smelled like pee. Was kinda disgusted. Anyway won’t be coming here again."

"The breakfast was great and delicious coffee!"

"Liked location, breakfast, bar and entertainment"

"Very kind and responsive staff. Clean room. Good breakfast."

"Very clean and nice staff."

"Rugs were extremely dirty and tub did not drain properly. I was showering in my own my own dirt water was shin deep. Never again will I come back."

"Staff pleasant. Room large and clean. Comfortable bed. Coffee maker worked on arrival but not after. They didn’t spend a lot on room decoration but hot water and welcoming shower was appreciated. Perfect for one night stay and walkable access ( if you’re a practiced walker) to SPAC and downtown."

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"Very clean. Close to restaurants"

"We didn't have our room serviced and had to go to the front desk to get more towels to use."

"The King room was quite large, comfortable, and clean. Breakfast was nothing special but a few bagels and coffee set up in the lobby so we went out to eat. We did look inside the bar but didn’t go in to order anything this visit. For the room alone and as the room rate was less than all other hotels in Clifton Park, NY, I would definitely return."

"Everything was great"

"Clean room. Easy check in"

"Clean room, friendly staff, pet friendly, nice new hotel!"