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"Was not happy that the bathroom had no working ventilation system. Was shocked when the fire alarm went off and the staff just sat outside smoking"

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"After a shaky start the stay at Great Fosters was good. The hotel was full on my first night and unfortunately the room is been allocated had several issues. The staff were unable to move rooms but reassured me I'd be moved first thing in the morning. The second room was much better and the change over was handled well. A good measure of a hotel is how they handle when things go wrong, and the team at Great Fosters stepped up and made it right. The other aspects of Great Fosters are excellent....

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...

"Entertainment and spa great room.spacious Buffet lovely just a bit regimented on timings thought check.in could be.2 and check.out 11 Also.one small.lift not easy"

"Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury. "

"Reception desk minimal, breakfast good. Clerk had trouble finding my reservation, then asked for my passport, then settled for driver's licence (but why?)."

"Clean, nice brekkie"

"T"

"Fantastic stay and food was amazing with super service."

"Lovely staff, basic room but great value for money and a very comfortable stay. Thank you"

"Another good stay at The Bridge. The staff make this place. All very welcoming and friendly. Food good, beds comfy"

"very friendly , courteous staff and location is great"

"When I pulled up outside, I thought it was a deli building at first scrapped caravan in the corner of the car park the pictures you show online or nothing like what it actually is completely misleading"

"The check in was excellent with a lovely manager who clearly knew how to provide wonderful customer service. The room was lovely and fresh, very spacious and had everything we could need. Breakfast was delightful. Will definitely stay again."

"All so very helpful in every way possible "

"Very enjoyable stay. The staff were outstanding always ready to help."

"It wasn’t good at all, second day I went outside to meet a friend and gave the key back so I won’t lost it. When I came back and asked for the keys, she said we thought you have left already. I said I have booking for one more day. She already booked someone in my room their. What a night mare"