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"Rooms nice and clean Reception staff friendly and helpful "

"Always great!"

"Breakfast was delicious and very pleasant and held people there to help too. "

"The room was clean, food fantastic and staff friendly and helpful. Our mattress wasn't very comfy with a couple of sunk spots but overall we'd 100% stay again ans recommend to others."

"Hi we always have a lovely stay at your hotel and I've given Google reviews to say so. I thought I would just mention though that this time our room was a let down. It was more of a cosy room than an executive. No where to put anything and my partner smashed his head twice. I would say it was more like the staffs quarters from years ago. I would recommend you just check the rooms description because apart from the towels nothing else was executive about it. But, we love your hotel and you know...

"Loved our stay here, clean, friendly, spa experience. "

"Great hotel would recommend "

"The whole place is exceptional! We have stayed before and as a family it’s one of our happy places. Nothing is too much trouble, the staff are so welcoming and attentive, facilities are spotless and it’s a beautiful setting and interior design. The food wasn’t as good as our previous stays the restaurant was a little slow and our food was on the cold side but the charming staff made up for it. We preferred breakfast when it was in the main property the kids were disappointed the pancakes had...

"Room was huge with a large comfy king size bed. Plush dressing gowns and towels. Air con didn’t cool the room down very much and although I had a balcony couldn’t leave the door open as room was near the road. Not that you heard it with the door shut. Lovely hotel. Great location an beautiful views. "

"Stayed in room 30, we had a lovely view of the Thames. Nice big room. Excellent value for money. Shepperton is really jice."

"Great people "

"Lovely sized rooms, quiet, clean, mattress was supportive for my lower back and very comfortable "

"Clean room and staff courteousness."

"Lovely place, great location, excellent food and drink, historic building, spotless room, friendly and efficient staff."

"Staff great as always / room spotless "

"Clean spacious room. Staff were very helpful and great food"

"Great location for LHR, super comfy, quiet and clean "

"Really friendly staff, super clean room, food was also lovely. Would recommend!"

"Nice and spacious apartment, I love it! "

"Lovely large clean room, very helpful staff, great breakfast, and overall a great stay."