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"Room was really warm for our arrival. Staff were pleasant. I was not well prepared and I think the hotel could be missing an opportunity to help guests get up the mountain during snowy conditions (I wasn’t carrying snow chains and there were limited options to get me up to my ski lesson on time). Not a criticism I would absolutely stay here again."

"Great accommodation in a perfect location! Andre and Sonja were very helpful, responsive, and flexible with our check-in and check-out times. We really appreciated their hospitality and would highly recommend staying here."

"I would not recommend staying here if you want to get a good night's rest. You can literally hear everything through the walls, conversations, doors opening, footsteps, etc. Tried calling management to change my room, but they did not respond to my messages or answer the phone. Very disappointed, in particular to the response I received after I had checked out (see email acknowledging the issue)."

"The toilets and bathrooms are not clean, and there is no hot water available for bathing"

"I love how you have laundry room and kitchen but my partner noticed that some of the glassware is dirty and the spoon as well. But It’s comfy. Overall we enjoy our stay as we also enjoy the town"

"No salt & pepper = sad"

"I'll probably return - it's so convenient for when I go up to Turoa - affordability is the key."

"The bed was so hard that I should have slept on the floor. I wouldn’t want to pay any more than $130 a night for a room that sleeps 4. It was like staying in an old persons retirement unit. Tired and dated unit."

"Heating didn’t work and top bunk didn’t have a guard rail on it like the advertised photo. "

"Great location for those who are visiting the mountain."

"Had to share a kitchen neighbours even though I paid over $250 including insurance and what was still worse, the breakfast was very cold and butter was too solid like ice because they prepared it previous freezing night at 8pm."

"nice accommodation with heatpump and thick blankets. Warm enough even when it’s-4c outside."

"Absolutely loved our stay . The receptionist was so helpful and lovely . The place was very clean and warm at night . would definitely recommend to others"

"Pros: Room was clean , Staff Helpful and Friendly,Parking at door...Got a room without breaking the bank Cons: Shower showing signs of age, very small and needs a extractor fan....small window does open but cold when having shower......just a suggestion. All and all great stay room warm, beds warm and comfortable......well worth the money paid......I have paid more for less at other places......Would be happy to stay there again if ever needed....Thoroughly recommend at a reasonable price"

"Staff were wonderful. The property is a bit tired and we had trouble working the tv (manager came to our rescue). Room was cold and the heating wasn’t adequate, however the bonus was electric blankets."