Hotel with a Concierge in Rethymnon

"Staff are fantastic, from the moment you walk in to the moment you leave. Zaina is truly an exceptional face to hte hotel, always helpful, friendly and with a smile on her face. The Hotel never feels crowded even when full. Getting to the beach without having to cross a main road is great. If I was being picky I would like a wider variety of cocktails-No Mojito!!!"

"Hotel catered to families with children."

"Lovely hotel, in a stunning beachfront location, with a private beach. Wonderfully attentive staff throughout the hotel, in particular Anna who worked around the pool, and in the restaurant in the evenings was fabulous. The buffet options in the main restaurant were pretty good for breakfast and dinner. And the other restaurants - which you pay extra for, had truly delicious food.. in all of them as. Despite the hotel being full, it never felt busy. Evening entertainment could be better, the singer we saw a couple of times unfortunately was not the best. All in all a fantastic stay!"

"Great location! Parking is off site because it’s in the middle of town. Clean, nice breakfast, friendly staff. Thanks "

"The hotel was very clean, and all the staff were 1st class, even up to the manager, who takes time to ask guests if there are any problems. The only problem we had was the booking of the specialist restaurants, you were expected to book them via an app, this didn't work, had to argue with reception about booking a meal, after only being 9.30 & 10.00pm, not ideal when you are 75 yrs old, but after speaking to the concierge, who was very helpful and got us earlier times, it is not a problem you need when you arrive on holiday. Hopefully this problem will be sorted out and add to the good hotel / holiday experience "

"Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno "

"Third stay at this brilliant hotel. However, it's definitely getting more crowded, not overly so but more than in recent years. Understandably the cost of food and drink has gone up from 2023. But would still highly recommend the hotel and surrounding area."

"Fantastic service from start to finish! Beautiful view and beach. Incredible staff made this stay a wonderful experience. I would recommend better railings on stairs - some of the stairs don’t have any railings and the main stairs just have a glass wall railing. Those with mobility issues may struggle. "

"Beautiful hotel with three pools, excellent breakfast buffet, top notch service "