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"Initially booked a two night stay but cut this short to one night after a horrid experience. We stayed here during the height of the 2026 summer heat wave. The hotel DID have air conditioning, but there was a sign in the room essentially stating that it was broken / deactivated. Upon speaking to the unbothered reception staff, it was discovered that the hotel once had air conditioning, but it had broken years ago and wouldn't be repaired. The room was stiflingly hot. In addition to this, the...

"We really enjoyed our brief stay.Such charming staff. My only question would be,please keep fresh milk in the room fridge,for tea in the morning. We would like to come back to stay in one of the thank4 bed lodges,overlooking the lake,next time."

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."

"We had to move rooms initially as the wall heater had been left on and it was uncomfortably hot, plus there was a really bad smell (although the room looked cean). Hotel staff helpful and assigned new room without any fuss. Main negative is that half the hotel does not appear to have a lift so we had to haul suitcases up and down stairs. The second room was accessible by lift so much easier. Following that hiccup......rest of stay was very pleasant. Room comfortable and clean. Nice shower...

"Great food, breakfast is fabulous lots of choice and actually the hot breakfast was hot which was great compared to other hotels, lovely helpful staff, huge suite, just needs brightening with some colour and touches here and there. Air con needs checking as wasn’t that cold and I am a hot person so really wanted it to be better. Shame there is no jacuzzi in the pool area and the pool is shallow both ends but I did have a lovely massage with Brenda. Overall lovely stay definitely stay again."

"Fab central location, nice rooms, decent breakfast - really good base from which to explore Oxford city centre"

"Great stay- just that the steam room had a damp smell in it and the seats on the steam room were very cold. Besides that we"

"جميلة و تم تجديد الفندق"

"Lovely hotel, full of character - excellent service"

"The property had a terrible smell. The whole hotel looked like it was not renovated for centuries. The bathroom had an awful smell when we flushed the toilets. I would not stay or recommend this hotel. Breakfast was average. We stayed for two nights, but in hindsight should have checked out immediately as the standards were really poor. Luckily we had some friends with us so could share the pain. We spent most of the time in the services at the food court and only went to sleep as it was very...

"Clean room. Fine breakfast."

"Check-in quick and easy Plenty of activities and shows Food quality and service excellent"

"Good breakfast, good sized room and helpful staff"