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"Staff excellent from check to departure. Arrived early so went to reception just expecting to register the car park but room was ready which was a bonus. Great meal in peacheys in the evening followed by a quality breakfast the following morning."

"Clean + friendly staff + good for families "

"Great hotel. Stayed here on a solo travel trip. Relaxing bar in the lobby and close to the main shopping/bar areas in York. Would stay here again."

"The hotel was lovely, staff were very friendly and helpful, and the pool etc was excellent. However the bed was extremely hard which was very uncomfortable. It wouldn't put me off staying but i would make sure I took a topper myself. "

"Friendly staff and lovely room"

"The place looks amazing.....I asked for a specific room and they delivered thankyou so much for a wonderful stay "

"The menu for breakfast was very good the staff on entry to exit were helpful and polite. Room was clean but a little dark as the building is covered in scaffolding."

"Beautiful central space. Great room. Would highly recommend. "

"Very good"

"The staff were great, the location is fab with the town, restaurants and bars all within walking distance. The room was big, clean and comfortable and breakfast was a good mix of fruit, pastry, cooked and continental, we couldn’t fault it. My only point for improving would be more water pressure for the shower…, but it was hot."

" C"

"Nice room. Quirky"

"My room was kept very clean especially as I managed to tread mud on my shoes. I was comfortable in bed and the temperature of my room was perfect. I loved the walk in shower too and the bathroom felt roomy."

"Fantastic in all aspects."

"The whole place is lovely an spotless it’s immaculate.rooms very spacious comfortable an warm."

"Beautiful room and spa facilities, Habib on the front desk was extremely helpful, a lovely 1 night break."

"Yes."

"Welcoming friendly reception and comfy bed clean warm lspacey room with everything needed for a relaxing stay ."

"Very helpful receptionist nothing was too much trouble the same applies to the restaurant staff & theaid who came to clean our room "

"Room was really nice and the staff were fantastic!"