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"An excellent experience. Stayed on a Sunday night and the hotel was fairly quiet so was upgraded to a suite which was fabulous. My daughter is at York University so we have been frequent visitors and generally stay here. It felt therefore like a reward for our frequent visits which made me feel like a valued guest!"

"Great hotel nice view over looking the sea. Short walk down into Whitby. Will be staying again on our next visit to Whitby."

"Clean + friendly staff + good for families "

"Fabulous location. Lovely spa. Great breakfast and bar for a night cap. Gorgeous building"

"We couldn't have chosen a better hotel for our reunion after over 30 years of leaving school. A couple of us decided to celebrate ourselves and our longstanding friendship at York. All the staff of Delta Hotels were professional and very helpful."

"The best part of the hotel was the outside,and the entrance hall and staircase.Unfortunately the rest of the hotel was very down market. The whole place needs a refurbishment ! Our room was disgusting in the bathroom there was glue ? ( not sure what is was ) on the bottom of two rows of tiles dirt stuck to it .chopped paint every where needed painting . You couldn’t see out of the windows due to bird poo ! The ceiling over the bath leaked brown water .when I reported it I was told mantainace...

"Disappointing. Booked this hotel due to the free Airport Shuttle Bus. Arrived well within the advised operating hours of the shuttle bus. Called the number given by the hotel to be asvised the number was no longer in operation. Was left stranded at Pearson Airport at 21.30 with no option but to get a taxi which cost $36 to travel less than 2km. Would have been better paying more for a better property. Really dissapointing."

"Fun vibe. Check in was easy and the staff were very friendly. Breakfast was excellent with many options, food was fresh and delicious. Room was typical and clean. No turndown service between the two days we were there which was a bit of a surprise. Not necessary but would have been appreciated. Would stay here again."

"Excluding the non functional ac in my room it was a very pleasant stay with incredible views of the minster very safe for solo travellers and for people who like nights out its round the corner from the iconic flares nightclub for people who like peace and quiet it is also really well suited the rooms have excellent sound insulation hardly any noise"

"Beautiful building in great location, spa, pool and breakfast for a very reasonable price"

"There was nothing unique about this hotel, but it was clean and the staff were friendly. I would warn people with disabilities about access issues at the front of the property, there are several stairs to climb and no ramp. To be fair, if you can arrive/enter at the back entrance, it's mainly on the flat, so I'd recommend this as the best option. There are two lifts in the hotel to help you reach your room, although you may have to wait a while as both can be busy, indeed one of the lifts is...

"Staff always make a hotel special - the staff were friendly helpful and very professional- we had a great stay and will return"

"Lovely comfortable hotel in a great location. Handy for station and York centre."

"Staff were very helpful, the breakfast was varied and the room clean. In a great location for exploring York"

"Stayed for one night and everything was fine. Location is good, near the tram to the beach, gardens and town. The public areas in the Hotel are nice and it has an impressive lobby area. The bar is good but we didn't use the restaurant so cannot comment. We had a twin room which was clean but the mattresses need replacing and need a choice of pillows. I think for the price it was adequate but maybe needs room investment."

"We had a lovely room on the 3rd floor but it was very hot as a result of the recent high temperatures. This made sleep difficult until the early hours of the morning when the weather cooled. All the staff we encountered were great - very helpful, pleasant and cheerful. Breakfast was standard but absolutely no complaints. It is a very old property but some way of keeping the upper rooms cooler in high summer temperatures would be a major improvement.. perhaps by increasing the roof insulation"

"Such a fun place to stay! We stayed in the librarium room which has a separate bunk room. This was great for three of us. The bed was super comfy and the bathroom was updated and clean."

"fine"

"Everything was fine. The location was very good for accessing the visitor areas of the city. The staff was professional although not overly friendly. The buffet was nice. "