Family Hotels in North America from SAR23

"This is probably the second hotel review I’ve ever written, but my recent stay at the New Yorker absolutely warrants it. Two things, in particular, stood out. First, the amazing staff. Besides the hotel’s prime location, the staff make you feel truly welcome. For example, the doorman remembered the name of my service dog. They consistently go out of their way to provide exceptional service with a personal touch. Second, the upgrades. Unlike other hotels that claim to upgrade my room but make no noticeable changes, the New Yorker genuinely impressed me. Without any request, they upgraded my room significantly due to my extended stay. The upgraded unit had three rooms, a terrace, a walk-in closet, two bathrooms, and a stunning view of Midtown. They got it right, and I’ll be booking with them more often."

"Good location, safe, taxi service available right outside the hotel."

"Perfect place to stay if Broadway is your destination. Marquis Theater where we saw The Wiz was on the third floor. Excellent service all around, surprisingly good restaurant, really comfortable bed. Huge room. "

"Felt very safe and staff is quick and reliable. 3rd time here since Sept and this is my go to hotel. Great place, great staff, and walking distance to many good places. Def recommend it for anyone. May need ice machines for guests that’s about it. I like my drinks with ice just saying. "

"Excellent customer service!"

"I just wished I didn’t get a room with such an ugly view… I’ve been here so many times …."

"Free hour of wine from 5-6:00 was a nice perk! Staff were all kind and helpful. Text message checking if we needed anything and received what we needed promptly. Clean and comfortable!"

"Was a great stay! Wish we would have stayed longer "

"I was on a girls trip and stayed at The Element Times Square. It was absolutely perfect! The location was unbeatable for getting all over the city, whether we walked to Broadway Shows or to the Subway. The restaurant right next door had delicious food, and the hotel staff gave us a coupon. About the hotel staff, they were so friendly and accommodating! They would tell us which subway lines to take or where to find the best restaurants. The evening wine, beer and cheese during the week added a very nice touch. This hotel felt like home when we’d return every night after our adventure filled days in NYC! I highly recommend you stay here, and I will definitely stay here from now on when I visit one of my favorite Cities in the world!"