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"staff was amazing as well as the cleanliness of the rooms. had a great stay at the jag! "

"Everything was perfect, room was very clean and staff are great. "

"Great service "

"직원분이 친절하고 객실을 깨끗하게 청소해줌"

"Clean"

"Clean, spacious and lots to do locally. "

"Hotel is very close to the airport, pool is great, staff are very friendly, rooms are modern & clean, free parking. "

"To be honest, the pictures of the hotel worried me as it looked dated, but the executive king room was beautiful - big, comfy bed, quiet, big tub to warm up after cold walks, and a huge shower. The location was perfection with multiple fantastic restaurants including Blue on Water, The Merchant tavern, St. John’s Fish Exchange and Piatto within a few minutes walk. And more! Breakfast was basic but all we needed. Staff was super friendly. I would definitely stay here again!!!"

"Clean spacious room with great service. "

"Beautiful hotel!"

"All Staff members were fabulous. They could have not been any more helpful and accommodating to we stranded travelers during a blizzard, missed flights, and cancelled cruise. Special mention of Gabriel on the front desk. Also, the lovely cleaning lady on Floor 5, she was so sweet. The Manager was very helpful too. The complimentary breakfast was delicious. We will definitely be booking this Hotel when visiting St. John's again. Our thanks to all staff."

"Great, comfortable stay. Clean and welcoming. Would highly recommend and will stay again :) "

"The Monastery hotel is beautiful. The room was clean and cozy. The electric fireplace was on and the room was nice and warm which was appreciated on a snowy night! The spa tub was beautiful and the bed was very comfortable. The breakfast at the Monastery Bistro was delicious. "

"Staff were helpful, courteous and quick"

"Had an issue with the HVAC in the room. The maintenance team responded promptly and rectified the problem immediately. "

"Helpful and accommodating staff. Clean rooms. "

"Clean room, great location and good restaurant."

"Yes"

"The people who run this place are amazing! I’m so impressed with how we were dealt with due to unforeseen circumstances. True Newfoundland spirit! I will be supporting them again in the future. They truly care about you. Kudos! "

"We accidentally booked a room without a view and even though it was past closing time when we arrived, the very helpful customer service rep let us in the office and took time to help get us the room we really wanted. She took the time to call the owner of the property and secure the room for us. "