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"Amazing staff food & spa. A real treat to stay!"

"Their mattress is too soft for my lower back and it hurts so bad"

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"Advertised as air conditioned rooms but air-conditioning not functioning at all with a dangerous looking wire hanging from the ceiling. I left the hotel as the room was too hot to sleep in and I was told I would get a full refund if I applied through Expedia. I have done this and Expedia tell me the can’t get through to the hotel to approve the refund."

"We love staying in older hotels with character, beautiful architecture and lovely gardens, so Wotton House seemed the perfect choice. The location was ideal for visiting friends, and the grounds, restaurant and bar were all excellent. Unfortunately, our stay coincided with Britain’s heat wave. When we checked in, we were told the bedrooms had no air conditioning. To be fair, the hotel supplied two fans, but they offered little relief from the extreme temperatures. Our garden-view room had...

"No AC!!!! Was like in Owen! Couldn’t sleep all night! Asked receptionist for extra little fan they even didn’t have that!!!! Don’t book here during the hot months!"

"Great location right in the middle of Epsom race course, breakfast was nice and continually topped up. Only improvement to be made would be to add a swimming pool."

"Our stay was excellent value for money and the staff were very helpful. There was also a good selection of food on offer and good value for money too. Ample parking on site as well. We would stay again."

"Really excellent value for money. The bed was very comfortable, the location very quiet, and the fan was sufficient to keep me cool in the heat. The staff were super helpful."

"Good"

"I was flying from Canada. As soon as I've landed in Gatwick, they called me to cancel my reservation stating they overbooked. I had to sleep on the floor at the airport with my 15 years old daughter as all the other hotels were fully booked. If I go back to Gatwick, I won't reserve with them. Bad experience. On another note, Expedia were there to help me. They've been in touch, contacted other hotels. They did everything possible to help me."

"I am writing this review to warn others about the unacceptable service I experienced regarding my recent booking. Due to a personal medical emergency (following recent surgery), I was unable to attend the booking with my partner as originally planned. I communicated professionally with the owner/management beforehand to explain that I would instead be arriving with a group of 8–10 colleagues for a scheduled branding and promotional project. Despite having a confirmed booking, I was informed...

"The property was a period property with lots of character, it was clean and tidy with excellent staff who went above and beyond. We dined at the restaurant which was amazing!"

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"Good value for money compared to other hotels near Gatwick. The airport shuttle is convenient—it's not cheap, but neither is taking an Uber, even though the hotel is less than two miles from the airport. The room was clean and comfortable. There was no air conditioning or fan, so opening the windows meant some road noise. The hotel restaurant was decent, and there are plenty of bars and restaurants within a 10-minute walk. Turn left out of the hotel to reach a pleasant, pedestrian-friendly area...

"Beautiful property, bed was comfortable, shower was lovely However, stain on the carpet, hair grips on the floor - wouldn't deter me from staying again (just need cleaners to pay more attention 😉)"

"LANGSHOTT STATEOF MIND Tudor Licious is all I can say , as whilst recumbent in my hotel room in Cannes after an early morning flight . Part of me had been. excited to leave britain the other wished I was waking slowly in the glorious four poster bed I had slept in .last night In hindsight somehow i knew it was a one of a kind hotel stay when the heavy studded door swing open onto a balcony overlooking a green algae duck.pond with two doves cooeing in contentment as the warm evening...

"This is an older guest house with limited facilities situated in a charming village just minutes from Gatwick Airport. There is no elevator or AC and the rooms are very small. In the room there was an electric kettle and provisions to make a cup of tea, no coffee. The staff was very helpful and carried my bags to the 3rd floor, The cab cost $23 from the airport. The village center is a 5 min walk with a variety of restaurants and shops. I had a one night stay, with a 20 hour layover, and...