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"Extremely small rooms! Very very tiny. Amenities are useless as every single one is an extra charge and not included with the tiny rooms. Godzilla area is closed to the public so you can’t even take good pictures with Godzilla. The breakfast was the worse part of everything !!! They charge a small extra fortune for breakfast and the hotel have a contract with a bad restaurant chain named Sizzlers ( here in the USA) we would never eat at this chain due to low quality food. So we were expecting to...

"really nice and beautiful hotel."

"I don’t like"

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"We stayed here for nearly 3 weeks in This hotel. The staff was EXTREMELY friendly,helpful and polite at every opportunity. We plan to come back in May of 2027 and this is where we will be staying again."

"Amazing hotel with a very convenient location."

"The room was clean and they have a couple of places connected to it to eat for breakfast/lunch/dinner"

"Property was located in a great spot close to the train station and places to eat and shop. Rooms were tiny but functional, if you don’t mind living out of your suitcase since there is very limited room to hang only 5 items or so total and no dresser. Biggest issue is we had multiple things disappear from our room, that they could never find any of them and the $100 they did locate after we checked out they refused to return unless we came all the way back to Japan to claim it. Wouldn’t put a...

"Easy to access, great environment"

"The room was incredible , service great and location was everything we hoped for"

"Ottima colazione e bella struttura al centro"

"For this price I would go somewhere else. About 30-40 min walk from shibuya, not much space in the room, but everything was clean and cleaning people were extremely diligent!"

"Wonderful staff, great location, extremely clean, did not get to use laundry service or restaurant."

"Met all needs and was very nice hotel."

"OK, so the Hotel Niwa in Tokyo is a literal oasis in the middle of the city and it felt so restful to return to this sanctuary at the end of a long day of the spectacular noise and visual overload of Tokyo. From the lobby (and the super helpful staff there), to the breakfast buffet to the lovely tradition-inspired room design, I found this whole experience to be exemplary. There is no ground-floor window or glass door you can look out through from inside and not see greenery, foliage, water...

"The hotel was in a very good location. Train stations was walking distance. Also a lot of restaurants close by."

"Great location near Shibuya Station. Very quiet area as well. Rooms were generously sized."

"Great location, had tons of things to do nearby and a Uniqlo downstairs! Buffet was good for the price. An area full of amenities was at the lobby for things you might need, on-site washer / dryer on some floors and free coffee / juice at certain times of the day."

"Clean room, fresh towels ect and beds madr every day, staff were amazing and super helpful with translation, aircon was amazing and loved the view"

"Price compares to the hotel. Clean room, gym is small, but still enjoyable."