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"I was expecting the pool to be open so I could enjoy my last two days in Peru with my family (my 8‑year‑old was hoping to have some fun), but the pool was closed. My first dinner at the restaurant was also not a good experience. We waited 50 minutes for the appetizer, and then the main dishes arrived only 10 minutes later. The next day, when we came down for breakfast, they didn’t have us on the list, and we had to wait in line until they confirmed our reservation with reception. On the last...

"Hotel was clean and bed was comfortable, view is amazing. The only thing is the location is far from historical district and we had to catch a 45min taxi, but the area around the hotel is also.live and so many food options. They do not do turn down service, also we only got 1 water bottle for 3 people! The pool is fun but too small and closes at 8pm. Too early."

"Attendance at the breakfast could be improved, the food was good."

"Great location, breakfast, gym and pool"

"I"

"Great location above the Pacific, our room and view was exceptional. It was easy to uber around and lots of restaurants close by. The mall across the street is a great shopping experience. Hopefully the cable car to the beach begins operating soon as it would add one more reason to stay."

"The Staff was incredibly helpful. Thank you very much. The room always very clean. Breakfast delicious 😋 Overall excellent!"

"Pésima atención del personal. Los meseros no conocen las normas mínimas de servicio, intentan ser atentos sin ninguna capacitación. Los maletero son improvisados y escasos. Los capitanes son pésimos supervisores, no retiran platos etc. Pésimo servicio. Recomiendo no hospedarse. Un fiasco todo el personal. MAL SERVICIO."

"La verdad que hubo un empleado que no considero nuestra edad y nos instaló en un lugar muy lejano del ascensor"

"The room was in a deplorable state. The floor, roof and bathroom was very dated. The entire property needs refurbishing. It was a very rough 6 days staying at thos place."

"Great staff. Small room but beautiful hotel. Will stay again."

"Excellent location, plenty of varied good and nice restaurants around. Rooms are very spacious, mine had a separate living room area, bathroom big and spacious too, all very comfortable, cleaned and well maintained. Staff always ready to help and breakfast was of nice quality"