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"I would like to know how I get Expedia to drop this customer. The photos advertising the property were grossly misleading and did not represent reality in any shape or form. When staff were asked they said the photos were of a Penthouse. The rooms were old and tired. Floor tiles were broken and dangerous. Ceiling mould affected air-conditioning and return vents expose tenants to real health risks. The suitcase rack was behind the TV and therefore inaccessible Everything was broken - one lift...

"Easy access to public transportation. Very courteous staff."

"Great location and view. Very comfortable room with cozy bed and blackout shade. I mentioned we were staying to celebrate my girlfriend's birthday and they surprised us with a little treat and a bottle of bubbly! However even room service couldn't direct us to find the room service menu so the concierge had to bring us a hard copy."

"Good enough !!"

"Clean room, convenient for people going in a cruise - walking distance."

"Great location and modern hotel. Unfortunately the cleaning of the room was disappointing. The dust was obvious and surfaces not cleaned properly. Even after asking it was mediocre. We had to request basics such as face cloths and teabags. There were no firm pillows available. I don't see the point in a glitzy hotel if the basics are forgotten."

"Room was perfect, very clean. Although on the smaller side, still plenty of room and storage space too. Location was great, easy walking distance from most attractions or stations. Breakfast was a smallish selection of hot food, cereals and salad, but was very good quality."

"the bathroom had mould there was a Happy Anniversary card and wine in the fridge for "Rod" everytime when neighbours arrived and opened there room door felt like someone about to open my door. constant water running sound. worst was that the light would turn on at night time at random hours."

"The best apart hotels I’ve stayed at! Rooms and amenities are beautifully designed and kept clean at all times. Gym and kitchen are well equipped. The staff was friendly and helpful at any time."

"Good"

"Excellent location, very helpful staff, great amenities. Very much enjoyed our stay."