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"Excellent "

"This hotel is absolutely tremendous and very much our “go to” when in Kharkiv. The staff are friendly and helpful, and the rooms are always top notch. They do an excellent job in the circumstances of the full-scale war. "

"Perfect stay and will choose this hotel the next time I’m in town. Thank You. "

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"Professional stuff made stay pleasant and comfortable. "

"Even with covid time place is busy. Good breakfast. Lacking purifiers and unity covid gels...."

"Excellent location. Nice comfortable room (#19). However the beds are really low height. Kind of strange, but comfortable. Recommended overall. "

"Great staff and great place. My only gripe was that the showers were not always hot. Thats important to me in the heart of winter. There was no lift (elevator), so maybe not your first choice if you struggle with stairs."

"Lot of confusion with stuff : room was not ready and they could not find reservation, gave me different room. After moved me to an other room . Check out was terrible! They tried to charge me twice for the breakfast…Just to much hustle there , not good computerized! "

"Oleg, the Manager is very communicative, easy to deal with, and is quick to react to requests. I was in Kharkiv at a time when missile strikes were a regular occurrence and still the property was well maintained and comfortable. Aside from Russian attacks, the general area seems very safe and is very much a family environment with a large playground in the enclave, and a small supermarket and otter shops within a 3 minute walk. "

"I had a good stay and the location was good."

"Cozy room and good service. Good breakfast included!"

"The location is really great - quiet yard not far from the city center. The price is a bargain. The hotel used to be a cool place once. Now it’s not maintained properly. I did not have room service for 3 days, shower knob is broken and nobody cares. And they actually do not serve breakfast there."