Hotel with a Concierge in Kent from SAR52

"Did what it said on the tin"

"The room was roomy and clean. The only thing not good was you had to step into the bath to use the shower and there was no handle bar on the wall to hold on to. The staff was helpful in looking after our cases when we arrived before we could go into the room."

"Clean and new furnished room, comfy bed, great experience:)"

"Stopover for business and it fitted the bill perfectly. Rooms are big and comfortable and the lounge area is relaxing and informal. Staff very attentive and friendly. "

"Nice place...but very noisy - our room's windows opened to the parking lot for the golf carts (Queen Mary) and there was a lot of traffic and noise from the maintenance crew and golfers...it was so hot in the room, we had to have the windows open and still we were melting. Having fans in the room so that you didn't have to open up the windows would have made it much more comfortable. The staff and the food at dinner was very pleasing. "

"The hosts at this property are so friendly and make you feel welcome as soon as you walk through the door. Everything was spotless and we had a lovely big room. Our breakfast in the morning was delicious. Sadly we had to leave early due to illness, but we will definitely be back. Thank you so much for your kindness, we would thoroughly recommend. "

"Had a wonderful time at Eastwell Manor, especially being looked after by the lovely staff. I would highly recommend.. "

"We’ve been to the Burstin many times over the years, we particularly like staying in the balcony rooms. It does urk me though that you seem to be unable to request a balcony room when booking. They are always lumped in with the other Sea view rooms and it’s getting to be more frequent that we are unsuccessful in being allocated one. "

"Our stay was very comfortable, and pleased to see dietary requirement catered for at breakfast ."

"We booked a room for 2 adults 1 child but, on checking in , discovered the room had only been made up for 2. However, Holly (the lovely lass on reception), was exceptional in getting this sorted. It really is a joy to find someone who goes the extra mile to own and sort a problem (especially when it was not one of her making)."