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"The food was literally the same everyday. Some meal sessions their staff were taking food and jostling with the guests. No a great experience They forgot to read what Expedia transmitted in terms of payment and failed to apply payment at point of entry only to ring and upset my son by asking him to come and pay. My SPA session was put in someone else name and took two days and further intervention to have it rectified. I believe they will be very good if they pay attention to details more and...

"Idéal pour les familles, le personnel est accueillant et souriant. Le petit déjeuner etait vraiment bien. L’hôtel est propre et apaisant."

"My wife and I found a little bit of paradise at Royal Mandarin Resort! Very very nice property. We booked this room for five nights following our Serengeti Safari in the hope of some beach relaxation. We got that and so much more!"

"Excellent service across the board."

"Very clean resort! Friendly staff especially Ms Tausi who was extremely helpful with our needs. We had all inclusive experience and it was great! Will highly recommend 👌"

"Our stay at Diamonds Mapenzi Beach had several positive aspects. The location is good, the pool area is nice, and the staff are friendly, welcoming, and helpful throughout the stay. That said, there are a few points worth being aware of. The rooms appear more worn in reality than the pictures suggest, which detracts from the overall impression. In addition, the food unfortunately falls below expectations. Considering the price, the culinary experience could have been significantly better. This...

"An absolutely amazing stay! The rooms were really nice and comfortable. The place is right on the beach (literally, you step onto sand once you enter through the gate). And I can not say enough about how thoughtful, considerate, and kind ALL of the staff are - (for example, they stood by our chairs when we left our towels etc to go into the ocean without us asking or anything!). Definitely will be recommending to all my friends."

"The room was large and very clean. The staff were very helpful."

"Das White Paradise ist zwar nicht mehr brandneu, was man an einigen Stellen auch erkennen kann. Aber man ist bemüht, die Anlage in Ordnung und sauber zu halten. Die Angestellten sind durchweg freundlich und hilfsbereit, die Geschäftsleitung ist auch überaus präsent. Die Anlage ist sehr weitläufig, obwohl das Hotel komplett ausgebucht ist, bekommt man an keiner Stelle das Gefühl, es sei voll."

"Staff were so friendly, food was amazing and the villa was beautiful with everything we needed"

"Amazing stay!"

"The room was cleaned daily, and the evening turndown service was a lovely touch. The staff were exceptional — every single member of the team went above and beyond to make our stay comfortable and enjoyable. Their professionalism, friendliness, and attention to detail truly exceeded expectations. The spa was the best ever."

"The outside grounds of the hotel are manicured beautifully. "

"Best hotel I have ever stayed at in my life. This place deserves 10 stars. "

"Amazing and friendly staff, beautiful location and all round great hotel. Would go there again in a heartbeat."