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"Staf is good"

"Didn’t really feel like a spa hotel. Yes they have hot baths, but most people from the uk won’t want to go in naked. We used the bath on the balcony which was nice. Apparently there are massage chairs in the spa area. "

"IT WAS FANTASIC LARGE ROOM AND THE STAFF WHERE EXCELLENT "

"all was perfect"

"久しぶりに利用しました。 ロケーションは最高です。"

"Amazing location, property in front of lake. Amazing experience."

"バスルームが綺麗で清潔でした。 アメニティも豊富でぜひまた泊まりたいです。"

"平日8時過ぎ、朝食ブッフェは20分ほど並んで待ったけれど、スタッフの対応も気持ち良く、料理もとても美味しかったので問題無しです。ハイフロアの窓辺から客船が大桟橋に入るのをただ眺めていたのですが、ゆったりとした時間を過ごし、完全にリフレッシュ出来ました。ありがとうございました。"

"立地も景色も申し分ないのですが、たったひとつエアーコンの効きがそれほどだった。この点のみもったいない。だけど別に酷いわけではないです。思ったほどでない"

"シンプルなつくりのお部屋に落ち着きました。 "

"Restaurant was excellent. Location is convenient for Yokohama cruise terminal. 45 min walk to Chinatown, which is worth the visit. Room was similar in size to what we are used to in North America and is well appointed. Staff were always SO helpful!"

"Good enough stay; overall could improve. Budget option with a nice onsen. People without a rental car, consider there is no shuttle and the bus service to amenities is extremely limited. This area or hotel could benefit from some type of shuttle service, as many of these hotels are located close by to each other and their occupants could benefit from better options to access the nearby tourist attractions and communities. We were checking out during heavy rain and we nor the staff could get...

"Clean, updated, king bed, great location for cruise terminsl"

"Unique and beautiful hotel with very attentive staff and excellent restaurant attached as well. Would highly recommend- a highlight of our trip "

"Very close to Koganecho station which is just one train from Haneda airport. "

"お部屋からの景色もよくお部屋も清潔感がありスタッフの方々も親切で不満はひとつもない素敵な時間を過ごせました。 ありがとうございました。"

"Nice place, but dinner and breakfast take very long (traditional but long). It was overall an amazing experience, but the place is slightly old and in the rooms you can see marks on walls. "

"So relaxing and everything was great! The best part of our trip ! Onsen was awesome and private, the meals were A(+]. Just take a taxi ( we used the Go app) to and from the station. We walked uphill to get there, but streets narrow and we were a little concerned with the cars driving by."

"We loved our room, it was traditional but very spacious. Clean and onsen was amazing! "

"stay was pleasant as always no complaints everyone is very helpful"