Hotel with a Concierge in Hatay from SAR99

"Booked a suite, pictures on expedia of room were nice, but didnt match the reality of what was provided. Room Smaller , and last decorated sometime in the 1950's. old but functional furniture. room fridge not working properly. AC noisy and needs cleaned. Staff were friendly enough. No spa on site, only a leaflet in room. Far better value and more modern options available. Wouldnt pay this much for museum room again."

"Stayed 4 nights and left satisfied with the cleanliness and kind, helpful staff "

"Good clean helpful staff"

"Reservation confirmed by Expedia, and document confirmation provided, but Hotel had no record of my reservation. Spent over an hour with staff that were reluctant to help at first. Eventually they gave me a room on the 5th floor. Both elevators broken had to walk up 5 flights. No towels in the room and staff unable to understand. Original reservation was for 2 nights, but checked out after the first days fiasco with a charge of "

"It's a beautiful building with character. Breakfast spread was good & staff are just wonderful. We had a good stay."

"There had been an earthquake in 2023 and the area around the hotel had been destroyed. Many historical sites destroyed too so we left after two days. Who ever built the hotel and the Hotel Museum built them to sustain earthquakes."

"Great clean friendly staff excellent food and service. "