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"Staff are cheer and helpful."

"This hotel is very special to me I always love staying here"

"We got in late at night prior to boarding a cruise the next day. We almost didn’t realize that it was a hotel upon entering, because the check-in was at a bar, but it was a very cool and welcoming atmosphere. The man who assisted us was incredibly friendly and courteous. The room was clean and well-maintained. For a single night, which was the case for our vacation, it was the perfect accommodations."

"Air con didn’t work which was disappointing. Spa and pool is too small for the amount of guests but rooms are clean and feel luxurious."

"Rooms were very nice. The AC in the room kept turning off and the quilt was very heavy and warm. Bed comfortable. Breakfast only till 10 but very accommodating to find us coffee and croissant."

"Superb"

"We had 3 rooms for 2 nights. The rooms were nice but a little on the smaller side for a double. All the rooms had slightly different arrangement. Two of the rooms had a shower in the bath and for some reason one of the rooms baths didn’t drain well, we informed the hotel but they were unable to sort the problem during the stay. We had a birthday celebration and eat in the hotel. Some of the food was excellent however it was not consistent across the meal. The tuna tartar was poor, 5 of us had...

"No toast or fried eggs at breakfast."

"Decor is tired, carpets have holes, room is dated, very hot, can’t turn off towel rails,room not cleaned, dirty glasses, old rubbish in draws. Bar is expensive restaurant is basic food, dirty dog eared old menus…."

"The property doesn’t have air conditioning. If you’re planning to come during summer, think twice because it’s hard to sleep with this hot weather."

"酒店地點很方便，Westquay 商場和 IKEA 都很快去到。客房乾淨舒適。 酒店沒有免費停車場，要泊在 Westquay 的停車場，8 小時至 24 小時 £15。房內沒有雪櫃、拖鞋、漱口杯，比較不便。Room clean 要每天和大堂說，最後第二天我直接跟大堂說請每天 room clean，她說 ok。"

"Muy buena atención en recepción por parte de una chica asiática que no recuerdo su nombre, y de Mark. Un hotel excelente algo lejos del centro, pero las vistas y la calidad merecen la pena pagar un poquito más de taxi para llegar."

"No air conditioning. The room was extremely hot :("

"The room had everything you need but wasn’t clean and they don’t clean during your stay either. You can get new towels from reception, but no one is coming to get your previous wet/used ones. Reception desk is impressive and the 2 girls were smiley and attentive. Bathroom was ok but looking very tired. Shower was good and powerful. Parking is easy and the golf course looks good. For the price it wasn’t great value. We might stay again if we can’t find anything better, for the next Goodwood...

"It was a small room and no air conditioner, but unfortunately the breakfast wasn’t very good! Very few things, The croissants were born, not to many varieties!"

"We were in Southampton on one of the hottest days of the year. The hotel is not air conditioned. A small fan was provided, but it was an unbearably uncomfortable night and neither of us were able to sleep. I have stayed at the Novotel numerous times over the past two decades and the hotel is increasingly dated and tired, especially the bathrooms. Considering increasingly hot summers, the owners of the hotel should invest in Air Conditioning."

"Rooms were ideal the staff were super friendly and helpful and the breakfast was delicious!! Thanks x"

"The rooms are not in the main building, they are what I can only describe as motel type rooms in a couple of blocks. We had a 1st floor room the window only opened an inch and there was no A/C, didn't get a lot of sleep at the weather therefore the room was baking hot. Lovely grounds to walk round and the breakfast was good in a really nice setting."

"Great staging location, Comfortable and great standard. The guests were happy, the staff were pleasant and freely engaged with us. A high standard accommodation, great parking and great location. Thank you"