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"Clean room, location was amazing and overall had an amazing stay. Would highly recommend!"

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"Once I saw that the hotel was now run by OYO I nearly had a heart attack as the one in Cardiff is shocking! The only reason we were okay was because of the manager who is looking at leaving anyway. It is a terrible company. You can see things are deteriorating already. The carpets are very dirty. We were in a room that had almost light coming in."

"Best hotel I have stayed at for some time. Very modern and clean. Good gym with access to University gym across the road (huge). Nice restaurant and bar. This hotel is on campus with good parking and access. Very pleasant to walk around - a university campus."

"Simple, no frills hotel. I booked a club room, so not sure what the differences were, but amenities were basic, no air conditioning, so it wouldn’t be a place I ever stayed in summer. Walls very thin so can hear everyone walking past etc."

"Shower was dated"

"Fabulous centre city location, clean comfortable room, just steps to the tram stop."

"Needs renovation"

"Loved it, very close to places of interest and easy to walk around to the town and find our way back. Place was well cleaned, though they did reuse our sheets one day for a swap. Understandable i suppose. Spent 10 mins awaiting someone to come to the front desk to check in on arrival, but was always manned nearly every other time. Otherwise, incredibly enjoyable stay."

"Stayed over night and attended an awards night on site. Form the welcome to the rooms to the food and service we had nothing to fault. Our only annoyance was the £15 parking charge which really ought to be free for guests staying the night."

"Wry friendly staff, lovely room great location"

"It looks very smart and clean but too many things to do ourselves, like check yourself in do all the work a Receptionist would have done but with their help. No telephone in the room and no one answered when I tried on my mobile and therefore had to walk to reception to get our query answered. Tea coffee etc but no welcome biscuits at over £160 for one night and no breakfast very expensive. Standards room. Only stayed here as it was the venue for a reunion event."

"The room was dirty, the bed linen was not clean, and the heater was not enabled. Additionally, there were no toiletries provided."

"Vvery good location for the theatres and city centre"

"The "hotel" in some respects was reasonable (vehicle parking, visual appearance, and the room itself), but did not justify the name of hotel. The property offered no facilities for an evening meal (and even the nearest dining facilities {more than half a mile away} was closing down at the end of the day we were there and only offered a limited menu on that day). When asking what time breakfast was served there was some doubt whether it was served at all. They then stated that breakfast would be...