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"We stayed one night at the hotel The restaurant was very nice and we both enjoyed our meals there , both dinner and breakfast. the room we booked was a superior room, we were a little surprised to find 2 bunkers in the room (as well as the king bed) but it was quite spacious in the room so it was ok."

"Room service is not good enough"

"Overall a very good Hotel However two issues which explain my revised rating. On the first night there was a very loud fire alarm at 1.45am which lasted for about 10 minutes. We had a room at the very top of the building so in the absence of any Hotel staff we dressed and made our way down to reception area and were recommended for safety to stand outside in the rain! It transpired it was a false alarm but nether my wife or I saw any staff member. Another guest mentioned that this was the second...

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"The staff were excellent and the breakfast was okay but the bathroom and bedroom were in need of attention (eg mould in the bathroom, a chunk out of a pillar and a window that was impossible to keep open without clambering onto the windowsill....!). But Kendall is a very convenient place to stay for trains and buses."

"A1. Very good."

"Good size room, clean enough, comfy bed. Obviously old building so things are dated. Carpets are in need of a good hoover and shampooing in places,"

"Parts need to be freshened up/ up dated, like the lift. Tha Swimming pool area, the rail rusty, floor tiles & spar changing room / shower door etc The cleanliness over most of the build was good, but parts like level 3 hall way was very poor, when the lift door opened on level 3 I was getting very worried what the room was going to be like. The room was good 😃 lovely beding⭐️ mattress ok . Staff & service brilliant from front desk to breakfast staff, Brilliant breakfast spread. thank you ⭐️"

"Excellent place to stay to visit The Lakes and surrounding areas with stunning views. We stayed for 5 nights and were made to feel so welcome . Absolutely spotless. Nothing too much trouble. Room lovely, hot shower, breakfasts excellent. Great choice and they are happy to sort whatever you would like. Coffee and homemade cake available in the lounge later. All in all, we have not stayed in a better B&B . Now we have found it will most definitely be back. Highly recommend."

"Needs major investment in upkeep, maintenance has been severely neglected since last visit."

"First we were given a room that hadn't been cleaned but this was quickly sorted and we were switched to another room. However, it was so damp as to be unfit for use, particularly as my wife is asthmatic. The damp odour and poor atmosphere both in the room and the corridor meant we decided to leave and went to an another hotel. The evidence of damp was so obvious as to beg the question why the hotel management felt it appropriate to book out the room."

"Excellent restaurant with beautiful views. Ideal country hotel - would highly recommend"

"I have visited over 170 countries. This castle is in my top two or three most wonderful places I have ever visited. The castle is amazing but the main reason i loved this place so much is because the staff were beyond perfect. They made our stay something I will never forget. The food and wine could not have been more amazing. The live piano played at dinner was priceless. I will fondly remember this place for the rest of my life."

"It would be nice to have dedicated check-in, instead of waiting for someone behind the bar to help you. Other than that, it was a great experience, and will recommend to others."