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"Family friendly and clean room"

"No"

"Very nice apartment, very big with ample facilities. Just a little more cleaning to sofa covers and mattress cover in sofa would have made it better as ours were dirty. Restaurant was amazing and great for gluten free and bar was lovely too. Overall very comfortable stay"

"The most important asset to this hotel is its staff. Every single one we met was friendly and more than helpful - especially the gentleman on the reception desk upon arrival and the gentleman manning the restaurant at breakfast. Spotlessly clean room with tea/coffee making facilities and biscuits. Parking right outside the hotel and within walking distance to the theatre and the shops/restaurants. Stayed here after a day in Alton towers and would not hesitate to return."

"Love the hotel's cleanliness and it is modern. Did not have hard time to park the car. Lovebthe breakfast. Staff were very helpful. Pool usage is limited only for an hour."

"Lovely little hotel"

"Excellent stay, really comfortable room with helpful staff. Restaurant was a gastronomic experience and I lived it."

"(October 2026, on a Monday) At the time best price in 100(!) miles radius. En-suite enclosed parking included heating on as centre location lot of good amenities around....all surprise Not for wheelchair user."

"Great location with plenty of parking and EV chargers which was very handy for us. Check in was handled efficiently with polite staff. Room was fine, some questionable carpet stains but generally clean and comfortable. A good hotel for a stopover in the area."

"Will not be returning, staff not helpful at all, dog friendly but couldn’t even let the dog have a sausage at breakfast as they had ran out, they had also ran out of biscuits for the room, garden peas and orange juice. Not a cheap nights stay so these things should not be running out!! Best staff were the morning we were leaving, had they had been on all weekend it would have made it a more pleasant stay"

"I really enjoyed our stay at the lodge and overall we had a very good experience. The inside was above our expectations. The rooms were newly refurbished, clean and comfortable, and the kitchen and dining areas were also really nicely done. The beds were comfortable and everything felt fresh and well looked after. The caretaker was extremely helpful and supportive throughout our stay, and we received really good customer service, which made us feel very welcome. There are just a couple of...

"Room was cold heating not working. Was a portable heater in room. Carpet was absolutely filthy. Chair was ripped. Bathroom was clean"

"Great hospitality very accommodating"

"We regularly stay here - not posh but excellent value for money, quiet, helpful staff, clean rooms, good breakfasts."